LEADER 00000cam a2200673 a 4500 
001    850605835 
003    OCoLC 
005    20240129213017.0 
006    m     o  d         
007    cr unu|||||||| 
008    130625s2013    nyua    ob    001 0 eng d 
019    870305490|a889288518|a1129373679|a1165010162 
020    9780071815802|q(electronic bk.) 
020    0071815805|q(electronic bk.) 
020    |q(pbk.) 
020    |q(pbk.) 
029 1  AU@|b000052005745 
029 1  AU@|b000053305421 
029 1  DEBBG|bBV041431591 
029 1  DEBSZ|b398274487 
035    (OCoLC)850605835|z(OCoLC)870305490|z(OCoLC)889288518
       |z(OCoLC)1129373679|z(OCoLC)1165010162 
037    CL0500000226|bSafari Books Online 
037    9D14E856-35FB-401D-A347-27766BECF21E|bOverDrive, Inc.
       |nhttp://www.overdrive.com 
040    UMI|beng|epn|cUMI|dIDEBK|dC6I|dTEFOD|dDEBSZ|dB24X7|dOCLCO
       |dOCLCF|dYDXCP|dTEFOD|dOCLCQ|dTEFOD|dOCLCQ|dD6H|dTOH|dRDF
       |dVT2|dOCLCQ|dHS0|dOCLCO|dOCLCQ|dOCLCO|dOCLCQ 
049    INap 
082 04 302 
082 04 302|223 
099    eBook O’Reilly for Public Libraries 
100 1  Stoker, John R. 
245 10 Overcoming fake talk :|bhow to hold real conversations 
       that create respect, build relationships, and get results 
       /|cJohn R. Stoker.|h[O'Reilly electronic resource] 
246 30 How to hold real conversations that create respect, build 
       relationships, and get results 
260    New York :|bMcGraw-Hill Education,|c©2013. 
300    1 online resource (1 volume) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
504    Includes bibliographical references and index. 
505 0  Introduction : how do you begin? -- What keeps you up at 
       night? -- Why can't you see what's happening? -- What are 
       real conversations? -- Do you ruin everything by being 
       you? -- How do you get out of your stinking thinking? -- 
       How do you talk about what really matters? -- How do you 
       open your mouth and remove all doubt? -- How is the answer
       in the question? -- Why ego off? -- Progression : how do 
       you move forward? 
520    Offering clear explanations of the theoretical aspects of 
       conversation along with the practical application of real 
       skills; this book presents proven advice for turning 
       challenging confrontations into rewarding exchanges that 
       foster collaboration; improve performance; and achieve 
       results. --|cEdited summary from book. 
546    English. 
588 0  Print version record. 
590    O'Reilly|bO'Reilly Online Learning: Academic/Public 
       Library Edition 
650  0 Interpersonal communication. 
650  0 Conversation analysis. 
650  0 Communication|xPsychological aspects. 
650  6 Communication interpersonnelle. 
650  6 Analyse de la conversation. 
650  6 Communication|xAspect psychologique. 
650  7 Communication|xPsychological aspects|2fast 
650  7 Conversation analysis|2fast 
650  7 Interpersonal communication|2fast 
650  7 Sociology & Social History.|2hilcc 
650  7 Social Sciences.|2hilcc 
650  7 Social Change.|2hilcc 
776 08 |iPrint version:|aStoker, John R.|tOvercoming fake talk.
       |dNew York : McGraw-Hill Education, ©2013|z9780071815796
       |w(DLC)  2013002313|w(OCoLC)827527759 
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
       learning.oreilly.com/library/view/~/9780071815796/?ar
       |zAvailable on O’Reilly for Public Libraries 
938    Books 24x7|bB247|nbkb00056490 
938    ProQuest MyiLibrary Digital eBook Collection|bIDEB
       |ncis26088449 
938    YBP Library Services|bYANK|n12081091 
994    92|bJFN