The elegant pitch : create a compelling recommendation, build broad support, and get it approved
Figliuolo, Mike, 1970- author.
Pompton Plains, N.J. : Career Press, [2016]

The handbook of conversation analysis

Chichester, West Sussex, UK ; Malden, MA, USA : Wiley-Blackwell, a John Wiley & Sons, Ltd., Publication, 2013.

Overcoming fake talk : how to hold real conversations that create respect, build relationships, and
Stoker, John R.
New York : McGraw-Hill Education, ©2013.

Speak for yourself : talk to impress, influence and make an impact
Key, Harry.
Harlow, England ; New York : Pearson, 2014.