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Subjects (1-50 of 101)
Consumer satisfaction.
1
EBOOK
2013
5 star service : how to deliver exceptional customer service
Heppell, Michael, author.
Harlow, United Kingdom ; New York : Pearson Education, 2013.
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2
EBOOK
2009
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7
EAUDIOBOOK
2019
Clientes para toda la vida
Cruz, Camilo F., 1960-
[United States] : Taller del Éxito, 2019.
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10
EBOOK
2014
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12
EBOOK
2017
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14
EAUDIOBOOK
2022
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15
EBOOK
2022
The customer education playbook : how leading companies engage, convert, and retain customers
Quick, Daniel, author.
Hoboken, New Jersey : Thought Industries, Inc./John Wiley & Sons, Inc., [2022]
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16
EAUDIOBOOK
2011
The customer experience edge : technology and techniques for delivering an enduring, profitable and
Soudagar, Reza, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2011.
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18
EBOOK
2015
Customer experience for dummies
Barnes, Roy, author.
Hoboken, New Jersey : Wiley, [2015]
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19
BOOK
2020
The customer success professional's handbook : how to thrive in one of the world's fastest growing c
Vaidyanathan, Ashvin, 1980- author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2020]
 
Location Call No. Status
 95th Street Adult Nonfiction  658.812 VAI    AVAILABLE
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22
EBOOK
2013
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25
EVIDEO
2020
Discovering what our players will thank us for.
Claussen, Jacob, on-screen presenter.
[Place of publication not identified] : Data Science Salon, 2020.
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28
EBOOK
2010
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29
BOOK
2020
The expansion sale : four must-win conversations to keep and grow your customers
Peterson, Erik (Economist), author.
New York : McGraw-Hill, [2020]
 
Location Call No. Status
 Nichols Adult Nonfiction  658.8343 PET    AVAILABLE
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30
EAUDIOBOOK
2020
The expansion sale : four must-win conversations to keep and grow your customers
Peterson, Erik (Economist), author.
[United States] : McGraw Hill-Ascent Audio, 2020.
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31
EBOOK
2015
Experiencia de cliente
González de La-Hoz, Marcos, author.
Madrid : LID, [2015]
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33
EBOOK
2006
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35
EBOOK
2019
Friction/Reward : be your customer's first choice
Hammond, Richard (Retail management consultant), author.
Harlow, England : Pearson, 2019.
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36
EBOOK
2022
The frictionless organization : deliver great customer experiences with less effort
Price, Bill, 1950- author.
Oakland, CA : Berrett-Koehler Publishers, Inc., 2022.
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37
EBOOK
2017
Gathering customer data
Lowdermilk, Travis, author.
[Place of publication not identified] : O'Reilly, [2017]
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38
EBOOK
2018
Great customer experience starts with product management.
LeMay, Matthew, author.
Sebastopol, CA : O'Reilly Media, [2018]
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39
EBOOK
2011
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40
EBOOK
2012
How to identify the best customers for your business
Cespedes, Frank V., author.
Cambridge, MA : MIT Sloan Management Review, [2012]
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41
EBOOK
2011
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42
EAUDIOBOOK
1997
How to win customers and keep them for life
LeBoeuf, Michael.
[United States] : Simon & Schuster Audio, 1997.
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45
BOOK
2008
Inspired : how to create products customers love
Cagan, Marty.
Silicon Valley, Calif. : SVPG Press, [2008]
 
Location Call No. Status
 Nichols Adult Nonfiction  658.575 CAG    DUE 04-18-24
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46
BOOK
2017
Inspired : how to create tech products customers love
Cagan, Marty, author.
Hoboken : Wiley, [2017]
 
Location Call No. Status
 95th Street Adult Nonfiction  658.575 CAG    AVAILABLE
 Naper Blvd. Adult Nonfiction  658.575 CAG    DUE 05-15-24
 Nichols Adult Nonfiction  658.575 CAG    DUE 12-21-23 BILLED
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47
EBOOK
2017
Inspired : how to create tech products customers love
Cagan, Marty, author.
[Place of publication not identified] : Wiley, [2017]
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48
BOOK
2017
Jobs to be done : a roadmap for customer-centered innovation
Wunker, Stephen M., author.
New York : AMACOM, 2017.
 
Location Call No. Status
 Nichols Adult Nonfiction  658.5038 WUN    AVAILABLE
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49
EAUDIOBOOK
2016
Jobs to be done : a roadmap for customer-centered innovation
Wunker, Stephen M., author.
[United States] : Gildan Audio, 2016.
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50
EBOOK
2017
Jobs to be done : a roadmap for customer-centered innovation
Wunker, Stephen M., author.
New York : AMACOM, American Management Assocation, [2017]
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