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Subjects (1-21 of 21)
Consumer satisfaction.
1
2013
5 star service : how to deliver exceptional customer service
Heppell, Michael, author.
Harlow, United Kingdom ; New York : Pearson Education, 2013.
available online
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946944193
2
2009
Answering the ultimate question : how Net Promoter can transform your business
Brooks, Laura L., 1963-
San Francisco : Jossey-Bass, ©2009.
available online
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316277517
3
2012
The Apple experience : secrets to building insanely great customer loyalty
Gallo, Carmine.
New York : McGraw-Hill, ©2012.
available online
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819322437
4
2013
Be the best at what matters most : the only strategy you will ever need
Calloway, Joe.
Hoboken, New Jersey : Wiley, [2013]
available online
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823473917
5
2010
Brains on Fire : Igniting Powerful, Sustainable, Word of Mouth Movements.
Phillips, Robbin.
Hoboken : John Wiley & Sons, 2010.
available online
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659500728
6
2014
Build for Change : Revolutionizing Customer Engagement through Continuous Digital Innovation.
Trefler, Alan.
Hoboken : Wiley, 2014.
available online
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880531464
7
2019
Clientes para toda la vida
Cruz, Camilo F., 1960-
[United States] : Taller del Éxito, 2019.
available online
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8
2016
Competing for customers : why delivering business outcomes is critical in the customer first revolut
Dasteel, Jeb, author.
Upper Saddle River, New Jersey : Pearson, [2016]
available online
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937786990
9
2013
Crafting the customer experience for people not like you : how to delight and engage the customers y
McDonald, Kelly, 1961- author.
Hoboken, N.J. : Wiley, ©2013.
available online
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815650911
10
2014
The customer culture imperative : a leader's guide to driving superior performance
Brown, Linden, 1938-
New York : McGraw-Hill Education, ©2014.
available online
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870674456
11
2020
The customer-driven culture : a Microsoft story : six proven strategies to hack your culture and dev
Lowdermilk, Travis, author.
Sebastopol, CA : O'Reilly Media, Inc., 2020.
available online
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12
2017
The customer-driven playbook : converting customer feedback into successful products
Lowdermilk, Travis, author.
Sebastopol, CA : O'Reilly Media, Inc., [2017]
available online
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991595798
13
2022
The customer education playbook : how leading companies engage, convert, and retain customers
Quick, Daniel, author.
[United States] : Ascent Audio, 2022.
available online
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14
2022
The customer education playbook : how leading companies engage, convert, and retain customers
Quick, Daniel, author.
[Place of publication not identified] : Ascent Audio, 2022.
available online
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15
2022
The customer education playbook : how leading companies engage, convert, and retain customers
Quick, Daniel, author.
Hoboken, New Jersey : Thought Industries, Inc./John Wiley & Sons, Inc., [2022]
available online
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16
2011
The customer experience edge : technology and techniques for delivering an enduring, profitable and
Soudagar, Reza, author.
[Place of publication not identified] : McGraw Hill-Ascent Audio, 2011.
available online
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17
2012
The customer experience edge : technology and techniques for delivering an enduring, profitable, and
Soudagar, Reza.
New York : McGraw-Hill, ©2012.
available online
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779095167
18
2015
Customer experience for dummies
Barnes, Roy, author.
Hoboken, New Jersey : Wiley, [2015]
available online
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896850440
19
2020
The customer success professional's handbook : how to thrive in one of the world's fastest growing c
Vaidyanathan, Ashvin, 1980- author.
Hoboken, New Jersey : John Wiley & Sons, Inc., [2020]
Location
Call No.
Status
95th Street Adult Nonfiction
658.812 VAI
AVAILABLE
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20
2020
The customer success professional's handbook : how to thrive in one of the world's fastest growing c
Vaidyanathan, Ashvin, 1980- author.
Hoboken, New Jersey : Wiley, [2020]
available online
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21
2013
Delight your customers : 7 simple ways to raise your customer service from ordinary to extraordinary
Curtin, Steve.
[United States] : Gildan Audio, 2013.
available online
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