Includes bibliographical references (pages 79-82) and index.
Contents
What is consensus? -- How do I prepare? -- What are the basic steps? -- How do I work with disagreement? -- Six traps that undermine consensus -- Ten tips for better consensus meetings -- Toward high-commitment decisions.
Summary
A guide for achieving the effective practice of consensus. It explains how the "leader as brain, employees as body" model is disappearing, as more and more organisations are realising that sustained change comes from people who are personally committed to a future that they have helped create.