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Computer industry -- Customer services.
2
EBOOK
2000-
IT Services : Costs, Metrics, Benchmarking and Marketing.
Tardugno, Anthony F., author.
E Rutherford : Prentice Hall PTR, March 2000 ; Old Tappan : Pearson Education [distributor]
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3
EBOOK
2016
User group leadership
Malcher, Michelle, author.
[Berkeley, CA] : Apress, 2016.
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