Description |
viii, 274 pages ; 24 cm |
Contents |
The new Rules -- Be A Mirror -- Don't Feel Their Pain, Label It -- Beware "Yes"--Master "No" -- Trigger The Two Words That Immediately Transform Any Negotiation -- Bend Their Reality -- Create The Illusion Of Control -- Guarantee Execution -- Bargain Hard -- Find The Black Swan. |
Summary |
"A former international hostage negotiator for the FBI offers a new, field-tested approach to high-stakes negotiations--whether in the boardroom or at home,"--Amazon.com. |
Bibliography |
Includes bibliographical references and index. |
Subject |
Negotiation -- Handbooks, manuals, etc.
|
|
Collective bargaining -- Handbooks, manuals, etc.
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Genre |
Handbooks and manuals.
|
Added Author |
Raz, Tahl, author.
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ISBN |
9780062407801 |
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0062407805 |
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