Acknowledgments; Introduction: Leading with Heart: A Purpose Beyond Profit; 1: A Mission Statement Is Not the Same as a Sense of Mission; 2: When Everyone Points North: Developing a Clear Decision-Making Framework and Business Model; 3: The Power of a Breakthrough Goal; 4: Break Out the Big Brass Brand; 5: Bold Moves and Best Practices; 6: Building the Best Staff; 7: Inspiring the Best Work: Managing Nonprofit Employees; 8: Recruiting and Guiding Volunteers and the Board of Directors; 9: Influencing Public Policy: Nonprofit Advocacy and Lobbying.
Summary
The CEO of one of America's most respected organizations shows nonprofits how to go from good to great.