Title Do the right thing : how dedicated employees create loyal customers and large profits / by James F. Parker. [O'Reilly electronic resource]

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Upper Saddle River, N.J. : Wharton School Pub., 2007.

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Available on O'Reilly for Public Libraries

Bookmark link: https://library.naperville-lib.org:444/record=b3149298~S1

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Description	1 online resource
Note	Includes index.
Subject	Southwest Airlines Co. -- Management.
	Southwest Airlines Co.
	Airlines -- United States -- Management.
	Customer relations -- United States.
	Customer services -- United States.
	Compagnies de transport aérien -- États-Unis -- Gestion.
	Service à la clientèle -- États-Unis.
	Airlines -- Management.
	Customer relations.
	Customer services.
	Management.
	United States.
Other Form:	Print version: Parker, James F. (James Francis), 1947- Do the right thing. Upper Saddle River, N.J. : Wharton School Pub., 2007 9780132343343
	Print version: Parker, James F. (James Francis), 1947- Do the right thing. Upper Saddle River, N.J. : Wharton School Pub., 2007 0132343347
ISBN	9780768681604
	076868160X
	8131738981
	9788131738986

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