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Author
Liker, Jeffrey K., author.
Title
The Toyota way to service excellence : lean transformation in service organizations / Jeffrey K. Liker, Karyn Ross.
Publication Info.
New York : McGraw-Hill Education, [2017]
Copies
Bookmark link
:
https://library.naperville-lib.org:444/record=b1772481~S1
Location
Call No.
Status
Nichols Adult Nonfiction
338.7629209 LIK
DUE 05-16-24
QR Code
Description
xxviii, 419 pages ; 24 cm
Bibliography
Includes bibliographical references (pages 401-405) and index.
Subject
Toyota Jidōsha Kabushiki Kaisha -- Management.
Local Subject
LOCAL AUTHOR
Subject
Automobile industry and trade -- Japan -- Management.
Lean manufacturing -- Japan.
Added Author
Ross, Karyn, author.
ISBN
9781259641107 (hardback : alk. paper)
1259641104 (alk. paper)
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