The dysfunctional self -- Dysfunctional organizational culture -- Incivility in the work environment -- Toxic behaviors of staff -- Organizational deviance and workplace politics -- Poor communication in the workplace -- Conflict management -- Ineffective collaboration -- Difficulties with team composition -- Leading away from library dysfunction.
Summary
As with any workplace, a library can be impacted by dysfunctional behaviors among staff, whether individuals or teams. Henry, Eshleman and Moniz address many of the issues of dysfunction in the library workplace, and provide practical and useful solutions for challenging situations.