Title Understanding customer needs : software QFD and the voice of the customer / by Bijay K. Jayaswal, Peter C. Patton, with Richard E. Zultner. [O'Reilly electronic resource]

Imprint

Upper Saddle River, N.J. : Prentice Hall, 2007.

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Available on O'Reilly for Public Libraries

Bookmark link: https://library.naperville-lib.org:444/record=b3148379~S1

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Description	1 online resource
Series	Short cut
	Short cut.
Subject	Computer software -- Development.
	Computer software -- Quality control.
	Quality function deployment.
	Logiciels -- Qualité -- Contrôle.
	QFD.
	Computer software -- Development.
	Computer software -- Quality control.
	Quality function deployment.
	Computer software -- Development.
	Computer software -- Quality control.
	Quality function deployment.
Added Author	Patton, Peter C.
	Zultner, Richard E.
	Jayaswal, Bijay K., 1949- Design for trustworthy software.
Note	At top of title page: Design for trustworthy software compilation
ISBN	9780132351348
	013235134X

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