| Description |
1 online resource (xiii, 93 pages) |
|
data file |
| Series |
WorkSmart |
|
WorkSmart series.
|
| Bibliography |
Includes bibliographical references and index. |
| Contents |
A brief overview of conflict -- Why people fight at work -- Five ways to engage conflict -- Ways to listen -- Ways to give (and receive) feedback -- Conflict styles -- Staying cool in a conflict -- Ways to engage conflict on the job--up, down, and sideways -- Ways to work with teams in conflict -- Can all this conflict be good for me? -- Why do I care? |
| Summary |
Chapters include: Why people fight at work, Five ways to engage conflict, Ways to listen, Ways to give (and receive) feedback, Conflict styles, Staying cool in a conflict, and Ways to engage conflict on the job: up, down, and sideways. |
| Language |
English. |
| Subject |
Conflict management.
|
|
Gestion des conflits. |
|
Conflict management. |
|
Conflict management |
| Added Author |
Wisinski, Jerry.
|
| Other Form: |
Print version: Withers, Bill. Resolving conflicts on the job. 2nd ed. New York : AMACOM, ©2007 9780814474136 0814474136 (DLC) 2007007078 (OCoLC)85622986 |
| ISBN |
9780814400937 (electronic bk.) |
|
0814400930 (electronic bk.) |
|
9780814474136 |
|
0814474136 |
|
1281128163 |
|
9781281128164 |
|
9786611128166 |
|
6611128166 |
| Standard No. |
2519241 |
|
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