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Author Winkelen, Christine van.

Title Knowledge works : the handbook of practical ways to identify and solve common organizational problems for better performance / Christine van Winkelen and Jane McKenzie. [O'Reilly electronic resource]

Imprint Chichester, West Sussex, U.K. : Wiley, 2011.
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Description 1 online resource
text file
text file rda
Note Title from title screen.
Bibliography Includes bibliographical references and index.
Summary Knowledge Works is a handbook full of ideas to help you draw on people's knowledge to keep ideas fresh, reduce waste, and build competence and capability. You can either dip into it according to your needs, or work through it in a more systematic way to create a plan to improve your organization's performance. "Knowledge Works is a very practical book that provides proven solutions for important knowledge-related problems in organizations including: how to convince managers that knowledge is important, how to create a knowledge-sharing culture, and how to improve the quality of conversations.
Contents Cover; Praise for Knowledge Works; Title page; Copyright page; INTRODUCTION; Section I: Establish strategic priorities; What do we mean by strategic priorities?; How do you establish them?; Key questions to ask yourself; Chapter 1 IDENTIFYING VALUABLE KNOWLEDGE; Snapshot; Why this matters; What this means for your organization; Creating an action plan; Real life stories; Top tips; The research and the team involved; Final reflections from the research; Chapter 2 MAKING A COMPREHENSIVE ASSESSMENT OF KNOWLEDGE FLOWS; Snapshot; Why this matters; What this means for your organization.
Subject Knowledge management.
Organizational learning.
Problem solving.
Knowledge Management
Problem Solving
Gestion des connaissances.
Apprentissage organisationnel.
Résolution de problème.
Knowledge management
Organizational learning
Problem solving
Added Author McKenzie, Jane. Author.
Added Title Handbook of practical ways to identify and solve common organizational problems for better performance
Other Form: Print version: Winkelen, Christine van. Knowledge works. New York : Wiley, 2011 9781119993629 (DLC) 2011007716 (OCoLC)704907892
ISBN 9781119977803 (electronic bk.)
1119977800 (electronic bk.)
9781119971085 (electronic bk.)
111997108X (electronic bk.)
9781119977810 (electronic bk.)
1119977819 (electronic bk.)
9781119977827 (electronic bk.)
1119977827 (electronic bk.)
Standard No. 9781119977810
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