| Description |
1 online resource (1 volume) : illustrations |
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text file |
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PDF |
| Bibliography |
Includes bibliographical references and index. |
| Summary |
You're in charge of IT, facilities, or core operations for your organization when a hurricane or a fast-moving wildfire hits. What do you do? Simple. You follow your business continuity/disaster recovery plan. If you've prepared in advance, your operation or yourcompanycan continue to conduct business while competitors stumble and fall. Even if your building goes up in smoke, or the power is out for ten days, or cyber warriors cripple your IT systems, you know you will survive. But only if you have a plan. You don't have one? Then Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference, which explains the principles of business continuity and disaster recovery in plain English, might be the most important book you'll read in years. Business continuity is a necessity for all businesses as emerging regulations, best practices, and customer expectations force organizations to develop and put into place business continuity plans, resilience features, incident-management processes, and recovery strategies. In larger organizations, responsibility for business continuity falls to specialist practitioners dedicated to continuity and the related disciplines of crisis management and IT service continuity. In smaller or less mature organizations, it can fall to almost anyone to prepare contingency plans, ensure that the critical infrastructureand systems areprotected, and give the organization the greatest chance to surviveevents that can--and do--bankrupt businesses. A practical how-to guide, this book explains exactly what you need to do to set up and run a successful business continuity program. Written by an experienced consultant with 25 years industry experience in disaster recovery and business continuity, it contains tools and techniques to make business continuity, crisis management, and IT service continuity much easier. If you need to prepare plans andtest and maintain them, then this book is written for you. You will learn: How to complete a business impact assessment. How to write plans that are easy to implement in a disaster. How to test so that you know your plans will work. How to make sure that your suppliers won't fail you in a disaster. How to meet customer, audit, and regulatory expectations. Disaster Recovery, Crisis Response, and Business Continuity: A Management Desk Reference will provide the tools, techniques, and templates that will make your life easier, give you peace of mind, and turn you into a local hero when disaster strikes. |
| Contents |
Contents -- About the Author -- Acknowledgments -- Part I: Introduction to Business Continuity and Disaster Recovery -- Chapter 1: Business Continuity Management -- What Is Business Continuity Management? -- Business Continuity as a Process -- Business Continuity as a Discipline -- How Is Business Continuity Implemented? -- Criticality -- Severity Levels -- Scenarios and Risks -- Focus on Outcomes, Not Causes -- The Five Possible Outcome Scenarios -- Responding to Loss of Technology -- Responding to Loss of a Building |
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Responding to Denial of Access to a BuildingResponding to Loss of Staff -- Responding to Loss of a Supplier -- The Importance of Time -- Recovery Time Objective -- Maximum Disruption Time -- Maximum Tolerable Period of Disruption -- Recovery Point Objective -- Who Does What? -- Role: Business Continuity Manager -- Role: IT -- Role: Business -- Role: Senior Management (Accountable) -- Role: Audit -- When Do You Do BCM? -- Standards -- Action Plan -- Chapter 2: Essentials of Business Continuity Management -- BCM vs. Disaster Recovery |
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Where Do You Stand Today? Take the Continuity AssessmentScoring the Continuity Assessment -- Start with the Essentials -- Crisis Management Team -- Crisis Management Team Support -- Call Cascades -- Create an Instant Basic Business Continuity Plan -- Key Contacts and Roles -- How to Assess a Situation -- Day 0 Action Plan -- Call Cascade -- Assembly Points -- Directions to Recovery Sites -- IT Plan -- Communications Plan -- HR Plan -- Battle Box Contents -- Senior Management Involvement -- Employee Buy-in Plan -- Action Plan |
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Part II: Plan for Business Continuity and Disaster RecoveryChapter 3: Getting Started -- Understand What�s Critical -- BIA Questionnaire -- BIA Approach -- Completing a BIA -- Structure the BIA -- Identify the BIA Contacts -- Schedule the BIAs -- Conduct a BIA Meeting or Interview -- Analyze the Responses -- Review the Meeting -- Approve the BIA -- Conduct a Final Analysis -- Finalize or Close BIA -- Analyzing the BIA -- Weighted Matrix -- Threshold Analysis -- Combining Thresholds with “First Past the Post� -- Risk Analysis |
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Doing a Risk AssessmentActing on a Risk Assessment -- “Sanity Test� Your Risk Strategy -- Residual Risk -- Action Plan -- Chapter 4: Planning -- What a Business Continuity Plan Should Include -- Essential Ingredients of a BCP -- Other Content to Put in Your BCP -- Structuring Your BCP -- Identify What Will Trigger Your BCP -- Create Battle Boxes and Grab Bags -- Create a One-Page Wallet Plan -- Mitigate Risk -- Identify Roles -- Have Accountable Managers Approve Plans -- Chapter 5: IT Disaster Recovery -- What Is DR? |
| Subject |
Emergency management.
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Disaster relief.
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Business.
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Management science.
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Relief Work |
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Affaires. |
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Sciences de la gestion. |
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Secours aux victimes de catastrophes. |
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Management science |
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Business |
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Disaster relief |
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Emergency management |
| In: |
Springer eBooks |
| Other Form: |
Print version: 9781430264064 |
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Print version: 9781430264071 |
| ISBN |
9781430264071 (electronic bk.) |
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1430264071 (electronic bk.) |
| Standard No. |
10.1007/978-1-4302-6407-1 doi |
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