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Author Warner, Jim, 1950-

Title The drama-free office [OverDrive/Libby electronic resource] a guide to healthy collaboration with your team, coworkers, and boss / Jim Warner and Kaley Klemp.

Edition [Ebook edition].
Publication Info. Austin, Tex : Greenleaf Book Group Press, [2011]
©2011
To Access:
Available on OverDrive/Libby.
Bookmark link: https://library.naperville-lib.org:444/record=b1521619~S1
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Description 1 online resource (144 pages) : illustrations
Summary Describes various types of office saboteurs and offers advice and methods on ways to defuse difficult situations and dramatic confrontations and create a collaborative workplace.
Contents Setting the stage -- Overture. The drama at Riva ; Overcoming drama with authenticity -- The four drama roles. The complainer ; The cynic ; The controller ; The caretaker -- Getting yourself out of drama. Review your own scripts ; Shifting out of your drama -- Guiding others out of drama. The tools for defusing drama ; The seven steps for dealing with drama ; Putting the tools and processes to work ; The team meeting ; Managing up -- Conclusion: Being an authentic leader.
Subject Problem employees.
Interpersonal communication.
Teams in the workplace.
Leadership.
Genre Electronic books.
Added Author Klemp, Kaley.
ISBN 9781608322305 (electronic bk.)
1608322300 (electronic bk.)
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