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Author Van Hove, Suzanne D., author.

Title Pragmatic application of service management : the five anchor approach / S.D. Van Hove, Mark Thomas. [O'Reilly electronic resource]

Edition Second edition.
Publication Info. Ely, Cambridgeshire, United Kingdom : IT Governance Publishing, 2016.
To Access:
Available on O'Reilly for Public Libraries
Bookmark link: https://library.naperville-lib.org:444/record=b3175377~S1
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Description 1 online resource (1 volume) : illustrations
Bibliography Includes bibliographical references.
Subject Information technology -- Management.
Technologie de l'information -- Gestion.
Information technology -- Management
Added Author Thomas, Mark, author.
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