LEADER 00000nim a22004455a 4500 
003    MWT 
005    20210222071226.1 
006    m     o  h         
007    sz zunnnnnuned 
007    cr nnannnuuuua 
008    210219s2020    xxunnn es      i  n eng d 
020    9781094274058 (sound recording : hoopla Audio Book) 
020    1094274054 (sound recording : hoopla Audio Book) 
029    https://d2snwnmzyr8jue.cloudfront.net/
       dra_9781094274058_180.jpeg 
028 42 MWT13939355 
037    13939355|bMidwest Tape, LLC|nhttp://www.midwesttapes.com 
040    Midwest|erda 
099    eAudiobook hoopla 
099    eAudiobook hoopla 
100 1  Van Hooser, Phillip,|d1957- 
245 10 We need to talk :|bbuilding trust when communicating gets 
       critical|h[Hoopla electronic resource]. 
250    Unabridged. 
264  1 [United States] :|bFindaway Voices,|c2020. 
264  2 |bMade available through hoopla 
300    1 online resource (1 audio file (2hr., 55 min.)) :
       |bdigital. 
336    spoken word|bspw|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
344    digital|hdigital recording|2rda 
347    data file|2rda 
506    Digital content provided by hoopla. 
511 1  Read by Gary J. Chambers. 
520    Will your business relationships suffer or be saved by 
       your ability to communicate? Like it or not, professional 
       relationships are impacted - positively or negatively - by
       the ability to communicate. Customers are won or lost - 
       employees are encouraged or de-motivated - professional 
       networks are expanded or extinguished - all by how well we
       communicate. We Need to Talk reveals key strategies to 
       help you build trust, win respect and sidestep common 
       minefields when communicating gets critical.  Discover how
       you can: Establish empathy and trust when communicating 
       with subordinates, co-workers, superiors or customers 
       Rebuild the believability quotient when truthfulness has 
       not always been practiced Rein in "brutal honesty" and the
       damage it causes Build rapport by "actively" listening 
       Earn respect while delivering difficult or sensitive 
       messages Build integrity while eliminating communication 
       barriers like the "grapevine" And get results by 
       guaranteeing the message you intended was interpreted 
       correctly Through a masterful use of stories and 
       illustrations, We Need to Talk reveals six unique, 
       powerful strategies for communicating successfully when 
       relationships and results are riding on your abilities. 
538    Mode of access: World Wide Web. 
650  0 Interpersonal communication. 
650  0 Interpersonal relations. 
700 1  Van Hooser, Kevin,|eillustrator. 
710 2  hoopla digital. 
856 40 |uhttps://www.hoopladigital.com/title/
       13939355?utm_source=MARC|zInstantly available on hoopla. 
856 42 |zCover image|uhttps://d2snwnmzyr8jue.cloudfront.net/
       dra_9781094274058_180.jpeg