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Author Tillquist, Kristin.

Title Capitalizing on kindness : why 21st century professionals need to be nice / Kristin Tillquist. [O'Reilly electronic resource]

Imprint Franklin Lakes, NJ : Career Press, ©2009.
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Description 1 online resource (255 pages)
Bibliography Includes bibliographical references (pages 243-247) and index.
Contents Chapter 1 Kindness Capital 13 -- Chapter 2 The Power of Reputation 31 -- Chapter 3 The Power of Reciprocity 69 -- Chapter 4 The Power of Personality 97 -- Chapter 5 The Power of Thanks 133 -- Chapter 6 The Power of Connecting 167 -- Chapter 7 From Success to Significance 217 -- Appendix Capitalizing on Kindness Charter for Success and Significance 229.
Summary "To be successful in the 21st century global marketplace you need many things - determination, well-articulated goals, and a bit of luck. But more than anything else, you need kindness. Kindness becomes the key business asset when you couple a caring attitude toward others with a focus on achieving your goals. Often people see business as a choice between being kind and being successful. This is a fictitious trade-off. Nice people are more successful. Those who wish to succeed in the 21st century business climate which is characterized by intense competition, ever-evolving technologies, and escalating expectations, must make the conscious development of kindness their business imperative. The successes of many of the most accomplished professionals come as a result of developing the Five Powers of Kindness: 1. Reputation: Being trusted and building a strong reputation; 2. Reciprocity: Garnering reciprocal kindnesses from others; 3. Personality: Learning to be someone that others like; 4. Thanks: Being gracious and appreciative of others; and 5. Connecting: Building a strong network of relationships. In Capitalizing on Kindness you will learn simple techniques to harness the Five Powers to your professional advantage."--Publisher's description
Subject Business ethics.
Professional ethics.
Kindness.
Success in business.
Morale des affaires.
Déontologie professionnelle.
Bonté.
Succès dans les affaires.
professional ethics.
Business ethics.
Professional ethics.
Kindness.
Success in business.
Business ethics
Kindness
Professional ethics
Success in business
Other Form: Print version: Tillquist, Kristin. Capitalizing on kindness. Franklin Lakes, NJ : Career Press, ©2009 9781601630384 (DLC) 2008032881 (OCoLC)223881135
ISBN 9781601638892 (electronic bk.)
1601638892 (electronic bk.)
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