Description |
xiv, 348 pages ; 25 cm |
Bibliography |
Includes bibliographical references (pages 331-336) and index. |
Summary |
Business success is usually reliant on being able to get along with people. No matter what the role in an organization, the ability to influence, persuade, change, motivate and encourage others to act effectively is vital. Better Business Relationships brings together a wealth of knowledge and practical advice, from psychology to communications and sales, to provide insight and guidance to both new and more experienced workers alike, who may be dealing with both internal colleagues and external clients and suppliers. As technology advances and automates business processes across industries and roles, communication skills and the ability to form meaningful, beneficial professional relationships is at risk of becoming a dying art. In the midst of the rise of social media, automation and artificial intelligence, there is worldwide concern that, as technology advances, we risk losing the human factors that are needed for individual and organizational success. |
Subject |
Business networks.
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Psychology, Industrial.
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Success in business.
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ISBN |
9781472957016 (hardback) |
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