LEADER 00000ngm a22003133i 4500 
003    LDC 
005    20221114203411.4 
006    m        c         
007    cr cna       a 
008    221114s2017    cau043        o   vleng d 
040    linkedin.com|beng 
099    Streaming Video LinkedIn Learning 
100 1  Toister, Jeff|espeaker. 
245 10 Customer Service: Serving Internal Customers.|cwith Jeff 
       Toister|h[LinkedIn Learning electronic resource] 
264  1 Carpenteria, CA|blinkedin.com,|c2017. 
306    00h:43m:04s 
337    computer|2rdamedia 
338    online resource|2rdacarrier 
500    12/07/201712:00:00AM 
511 1  Presenter: Jeff Toister 
520    Learn techniques for providing outstanding customer 
       service inside your company. Explore how to develop 
       positive workplace relationships and solve problems 
       quickly and effectively. 
520    View Jeff's LinkedIn Newsletter There are many 
       similarities between internal and external customer 
       service—both require helpfulness, empathy, and 
       resourcefulness. What distinguishes internal customer 
       service is that it primarily involves serving coworkers at
       your company. Companies today recognize that outstanding 
       internal customer service helps employees work more 
       productively and ultimately do a better job serving their 
       external customers. In this course, learn skills and 
       techniques for providing outstanding internal customer 
       service to colleagues within your organization. Jeff 
       Toister shares how to build positive workplace 
       relationships, communicate effectively, and serve 
       coworkers who can be difficult to work with. He also 
       provides techniques for managing—and 
       exceeding—expectations for internal service, and solving 
       problems quickly and effectively. 
538    Latest version of the following browsers: Chrome, Safari, 
       Firefox, or Internet Explorer. Adobe Flash Player Plugin. 
       JavaScript and cookies must be enabled. A broadband 
       Internet connection. 
655  4 Instructional films.|2lcgft 
655  4 Educational films.|2lcgft 
710 2  linkedin.com (Firm) 
856 40 |uhttps://www.linkedin.com/learning/customer-service-
       serving-internal-customers?u=76281068&auth=true|zAvailable
       on LinkedIn Learning 
856 42 |3thumbnail|uhttps://cdn.lynda.com/course/630599/630599-
       636480689116406723-16x9.jpg