Playing Time |
00h:29m:17s |
Note |
8/22/201812:00:00AM |
Summary |
Learn the secrets to consistently get great customer service. |
Cast |
Presenter: Jeff Toister |
Summary |
View Jeff's LinkedIn Newsletter Great customer service often comes down to an interaction between two people: the employee and the customer. By becoming the type of customer who employees will go out of their way to serve, you can consistently get better service. And as you learn to get great service, you can also develop valuable skills to help you serve your own customers at a higher level. In this course, Jeff Toister reveals the essential skills you need to get great customer service. Discover how to develop rapport, go the extra mile to increase the likelihood of having a memorable service experience, and be part of the solution. |
System Details |
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. |
Genre |
Instructional films. |
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Educational films. |
Added Author |
linkedin.com (Firm)
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