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Author Toister, Jeff speaker.

Title How to Get Great Customer Service. with Jeff Toister [LinkedIn Learning electronic resource]

Publication Info. Carpenteria, CA linkedin.com, 2018.
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Playing Time 00h:29m:17s
Note 8/22/201812:00:00AM
Summary Learn the secrets to consistently get great customer service.
Cast Presenter: Jeff Toister
Summary View Jeff's LinkedIn Newsletter Great customer service often comes down to an interaction between two people: the employee and the customer. By becoming the type of customer who employees will go out of their way to serve, you can consistently get better service. And as you learn to get great service, you can also develop valuable skills to help you serve your own customers at a higher level. In this course, Jeff Toister reveals the essential skills you need to get great customer service. Discover how to develop rapport, go the extra mile to increase the likelihood of having a memorable service experience, and be part of the solution.
System Details Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection.
Genre Instructional films.
Educational films.
Added Author linkedin.com (Firm)
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