| Playing Time |
01h:22m:35s |
| Note |
6/22/201812:00:00AM |
| Summary |
Make your customers feel valued. Learn practical techniques for delivering outstanding customer service and increasing customer loyalty. |
| Cast |
Presenter: Jeff Toister |
| Summary |
View Jeff's LinkedIn Newsletter Do your customers feel valued? When they do, they keep coming back. When they don't, your business suffers. In this course, writer and customer service consultant Jeff Toister teaches you the three crucial skill sets needed to deliver outstanding customer service and increase customer loyalty. Learn how to build winning relationships, provide the right assistance at the right times, and effectively handle angry customers. He also shares ways to find out what your customers really think about your service, and use their feedback to improve. |
| System Details |
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. |
| Genre |
Instructional films. |
|
Educational films. |
| Added Author |
linkedin.com (Firm)
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