LEADER 00000nam  2200337 i 4500 
001    sky298719024 
003    SKY 
005    20200602135123.0 
008    191106s2019    bcc    e      000 0 eng   
015    2019017286X|2can 
020    9781989025734|q(sc.) 
020    1989025730|q(sc.) 
035    (OCoLC)1112737455 
040    BKCT|beng|erda|cBKCT|dSKYRV|dUtOrBLW 
092    658.3145|bSTR 
100 1  Stratten, Scott,|eauthor. 
245 14 The jackass whisperer :|bhow to deal with the worst people
       at work, at home and online--even when the jackass is you 
       /|cScott & Alison Stratten. 
264  1 Vancouver, British Columbia :|bPage Two Books,|c[2019]. 
300    176 pages :|billustrations ;|c19 cm 
336    text|btxt|2rdacontent 
336    still image|bsti|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
520    "A rallying cry for everyone tired of keyboard commandos 
       and people who use speakerphones in open plan offices, The
       Jackass Whisperer is your guide to dealing with the worst 
       people on earth."-- Provided by publisher. 
650  0 Conflict management. 
650  0 Interpersonal conflict. 
650  0 Interpersonal relations. 
650  0 Interpersonal communication. 
700 1  Stratten, Alison,|eauthor.