LEADER 00000nam  2200313 i 4500 
003    NJB 
005    20210301124526.0 
008    200819t20202020enk    e b    000 0 eng d 
010    bc2024956142 
020    9789462763562 (paperback) 
040    NJB|beng|erda|cNJB|dUtOrBLW 
092    302.346|bSTI 
100 1  Stillman, Daniel,|eauthor. 
245 10 Good talk :|bhow to design conversations that matter  /
       |cDaniel Stillman. 
264  1 Amsterdam :|bManagement Impact, a division of Boom 
       uitgevers,|c[2020] 
264  4 |c©2020 
300    248 pages :|billustrations ;|c21 cm 
336    text|btxt|2rdacontent 
336    still image|bsti|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
504    Includes bibliographical references. 
520    Life is built one conversation at a time. Learn which 
       conversations matter, how to transform those conversations,
       and balance them all while leading change. Human beings 
       are conversational animals. Every day we're in constant 
       communication with ourselves, other people and the world 
       around us, and while not all conversations may seem 
       important, they all have the potential to transform our 
       personal, professional and cultural lives for the better. 
       This book explains how conversations work and offers 
       practical advice on how to improve the quality of our 
       exchanges. Take a moment and collect all of the crucial 
       conversations in your work and life. Think of the big 
       conversations you're building and the small ones. Gather 
       up those happening inside and outside of your 
       organisation...and inside and outside of yourself. How 
       many conversations are there? What are you focusing on? 
       What's working? What needs to shift? To lead change, make 
       an impact, and communicate well with others, Daniel 
       Stillman, a thought leader, consultant, podcaster, and 
       speaker in design thinking, presents a framework to keep 
       all of the important conversations on track and provides 
       tools to reframe what's missing and confusing. 
650  0 Conversation. 
650  0 Interpersonal communication. 
650  0 Interpersonal relations. 
650  0 Oral communication.