LEADER 00000cam a2200649 a 4500 
001    795820192 
003    OCoLC 
005    20240129213017.0 
006    m     o  d         
007    cr unu|||||||| 
008    120619s2012    inua    o     001 0 eng d 
010      2011277388 
019    803523041|a1062941283|a1103264164|a1129353673|a1153038165 
020    0132682133 
020    9780132682138 
029 1  DEBSZ|b370594614 
029 1  GBVCP|b72576645X 
029 1  AU@|b000067094910 
035    (OCoLC)795820192|z(OCoLC)803523041|z(OCoLC)1062941283
       |z(OCoLC)1103264164|z(OCoLC)1129353673|z(OCoLC)1153038165 
037    CL0500000146|bSafari Books Online 
040    UMI|beng|epn|cUMI|dCOO|dDEBSZ|dOCLCQ|dOCLCO|dVT2|dOCLCF
       |dOCLCQ|dYDX|dCEF|dWYU|dAU@|dCNCEN|dOCLCQ|dRDF|dINARC
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049    INap 
082 04 658.8120285536 
082 04 658.8120285536|qOCoLC|222/eng/20230216 
099    eBook O’Reilly for Public Libraries 
100 1  Stanton, Anne A. 
245 10 Sams teach yourself Microsoft Dynamics CRM 2011 in 24 
       hours /|cAnne Stanton.|h[O'Reilly electronic resource] 
246 30 Teach yourself Microsoft Dynamics CRM 2011 in 24 hours 
246 30 Microsoft Dynamics CRM 2011 in 24 hours 
260    Indianapolis :|bSams,|c2012. 
300    1 online resource (x, 502 pages) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
490 1  Sams teach yourself in 24 hours 
520    In just 24 sessions of one hour or less, you'll learn how 
       to drive powerful business results with Microsoft Dynamics
       CRM 2011! Using this book's straightforward, step-by-step 
       approach, you'll learn how to orchestrate successful CRM 
       projects, automate processes, create more efficient 
       workflows, optimize sales and marketing campaigns, and 
       integrate with your other systems to do even more. One 
       step at a time, you'll master new features ranging from 
       the new Ribbon interface to SharePoint integration. Each 
       lesson builds on what you've already learned, helping you 
       get the job done fast --and get it done right! Step-by-
       step instructions walk you through common tasks. Quizzes 
       and exercises at the end of each chapter test your 
       knowledge. By the Way notes present information related to
       the discussion. Did You Know? tips offer advice or show 
       you easier ways to perform tasks. Watch Out! cautions 
       alert you to possible problems and give you advice on how 
       to avoid them. Learn how to ... Get a deep jump start on 
       Dynamics CRM Grasp what is new in Dynamics CRM 2011 Bring 
       together all the elements of a successful CRM project 
       Understand Microsoft's roadmap for Dynamics CRM and 
       prepare for the future Establish a strong foundation by 
       making the right infrastructure and security choices Use 
       Dynamics CRM to manage sales, leads, customer accounts, 
       and marketing Efficiently manage your individual contacts 
       and activities Take full advantage of email, Word mail 
       merge, Excel and Outlook integration Integrate and 
       automate the way you manage contracts, cases, tickets, 
       schedules, and time Gain actionable business insights with
       Dynamics CRM Dashboards and Charts Add solutions from the 
       MarketPlace that make Dynamics CRM even more valuable 
       Extend Dynamics CRM with programming customizations and 
       unique features. 
588 0  Print version record. 
590    O'Reilly|bO'Reilly Online Learning: Academic/Public 
       Library Edition 
630 00 Microsoft CRM. 
630 07 Microsoft CRM.|2blmlsh 
630 07 Microsoft CRM|2fast 
650  0 Customer relations|xManagement|xData processing. 
650  0 Relationship marketing. 
650  0 Management information systems. 
650  6 Marketing relationnel. 
650  6 Systèmes d'information de gestion. 
650  7 Customer relations|xManagement|xData processing|2fast 
650  7 Management information systems|2fast 
650  7 Relationship marketing|2fast 
650  7 Commerce.|2hilcc 
650  7 Business & Economics.|2hilcc 
650  7 Marketing & Sales.|2hilcc 
776 08 |iPrint version:|aStanton, Anne A.|tSams teach yourself 
       Microsoft Dynamics CRM 2011 in 24 hours.|dIndianapolis, 
       Ind. : Sams, ©2012|z9780672335372|w(DLC)  2011277388
       |w(OCoLC)751714799 
830  0 Sams teach yourself in 24 hours series. 
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
       learning.oreilly.com/library/view/~/9780132682138/?ar
       |zAvailable on O'Reilly for Public Libraries 
938    YBP Library Services|bYANK|n14850847 
938    Internet Archive|bINAR|nsamsteachyoursel0000stan 
994    92|bJFN