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Author Spitzer, Dean R.

Title Transforming performance measurement : rethinking the way we measure and drive organizational success / Dean R. Spitzer. [O'Reilly electronic resource]

Imprint New York : American Management Association, ©2007.
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Description 1 online resource (xiv, 288 pages) : illustrations
Physical Medium polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003
Description text file rdaft http://rdaregistry.info/termList/fileType/1002
Bibliography Includes bibliographical references (pages 271-276) and index.
Contents Why measurement is so powerful -- When measurement goes bad -- Why measurement goes bad -- Beginning the transformation -- Creating a positive context of measurement -- The focus of measurement -- The integration of measurement -- The interactivity of measurement -- Measurement leadership -- Learning about and from measurement -- The uses and abuses of measurement technology -- Performance measurement maturity -- Transformational measures -- Transformational measurement action plans.
Summary "Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization."--Jacket
Language English.
Subject Organizational effectiveness -- Evaluation.
Efficacité organisationnelle -- Évaluation.
Organizational effectiveness -- Evaluation
Other Form: Print version: Spitzer, Dean R. Transforming performance measurement. New York : American Management Association, ©2007 0814408915 9780814408919 (DLC) 2006020651 (OCoLC)70219856
ISBN 9780814430095 (electronic bk.)
0814430090 (electronic bk.)
1281126586
9781281126580
9786611126582
6611126589
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