Description |
1 online resource (xiv, 288 pages) : illustrations |
Physical Medium |
polychrome. rdacc http://rdaregistry.info/termList/RDAColourContent/1003 |
Description |
text file rdaft http://rdaregistry.info/termList/fileType/1002 |
Bibliography |
Includes bibliographical references (pages 271-276) and index. |
Contents |
Why measurement is so powerful -- When measurement goes bad -- Why measurement goes bad -- Beginning the transformation -- Creating a positive context of measurement -- The focus of measurement -- The integration of measurement -- The interactivity of measurement -- Measurement leadership -- Learning about and from measurement -- The uses and abuses of measurement technology -- Performance measurement maturity -- Transformational measures -- Transformational measurement action plans. |
Summary |
"Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization."--Jacket |
Language |
English. |
Subject |
Organizational effectiveness -- Evaluation.
|
|
Efficacité organisationnelle -- Évaluation. |
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Organizational effectiveness -- Evaluation |
Other Form: |
Print version: Spitzer, Dean R. Transforming performance measurement. New York : American Management Association, ©2007 0814408915 9780814408919 (DLC) 2006020651 (OCoLC)70219856 |
ISBN |
9780814430095 (electronic bk.) |
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0814430090 (electronic bk.) |
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1281126586 |
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9781281126580 |
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9786611126582 |
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6611126589 |
|