LEADER 00000nim a22004815a 4500 003 MWT 005 20191125095453.0 006 m o h 007 sz zunnnnnuned 007 cr nnannnuuuua 008 180713s2017 xxunnn es i n eng d 020 9781469067520 (sound recording : hoopla Audio Book) 020 1469067528 (sound recording : hoopla Audio Book) 029 https://d2snwnmzyr8jue.cloudfront.net/ gil_9781469067520_180.jpeg 028 42 MWT12162084 037 12162084|bMidwest Tape, LLC|nhttp://www.midwesttapes.com 040 Midwest|erda 082 04 658.8/72|223 099 eAudiobook hoopla 099 eAudiobook hoopla 100 1 Wright, Travis,|eauthor. 245 10 Digital sense :|bthe common sense approach to effectively blending social business strategy, marketing technology, and customer experience|h[Hoopla electronic resource] / |cTravis Wright, Chris J. Snook. 250 Unabridged. 264 1 [United States] :|bGildan Media,|c2017. 264 2 |bMade available through hoopla 300 1 online resource (1 audio file (7hr., 30 min.)) : |bdigital. 336 spoken word|bspw|2rdacontent 337 computer|bc|2rdamedia 338 online resource|bcr|2rdacarrier 344 digital|hdigital recording|2rda 347 data file|2rda 506 Digital content provided by hoopla. 511 0 Read by Walter Dixon. 520 Compete in the digital world with pragmatic strategies for success Digital Sense provides a complete playbook for organizations seeking a more engaged customer experience strategy. By reorganizing sales and marketing to compete in today's digital-first, omni-channel environment, you gain newfound talent and knowledge from the resources already at hand. This audiobook provides two pragmatic frameworks for implementing and customizing a new marketing operating system at any size organization, with step-by-step roadmaps for optimizing your customer experience to gain a competitive advantage. The Experience Marketing Framework and the Social Business Strategy Framework break down proven methods for exceeding the expectations customers form throughout the entirety of the buying journey. Customizable for any industry, sector, or scale, these frameworks can help your organization leap to the front of the line. The evolution of marketing and sales demands a revolution in business strategy, but realizing the irrelevance of traditional methods doesn't necessarily mean knowing what comes next. This book shows you how to compete in today's market, with real-world frameworks for implementation. * Optimize competitive advantage and customer experience * Map strategy back to business objectives * Engage customers with a pragmatic, proven marketing system * Reorganize sales and marketing to fill talent and knowledge gaps Today's customer is savvy, with more options than ever before. It's critical to meet them where they are, and engagement is the cornerstone of any cohesive, effective strategy. The technological revolution has opened many doors for marketing and sales, but the key is knowing what lies behind each one-what works for your competitor may not be right for you. Digital Sense cuts through the crosstalk and confusion to give you a solid strategy for success. 538 Mode of access: World Wide Web. 650 0 Internet marketing. 650 0 Internet advertising. 650 0 Digital media. 700 1 Snook, Chris J.,|eauthor. 700 1 Dixon, Walter,|enarrator. 710 2 hoopla digital. 856 40 |uhttps://www.hoopladigital.com/title/ 12162084?utm_source=MARC|zInstantly available on hoopla. 856 42 |zCover image|uhttps://d2snwnmzyr8jue.cloudfront.net/ gil_9781469067520_180.jpeg