LEADER 00000cam a2200661 a 4500 
001    870340103 
003    OCoLC 
005    20240129213017.0 
006    m     o  d         
007    cr unu|||||||| 
008    140212s2014    enka    o     001 0 eng d 
015    GBB7F5084|2bnb 
015    GBC2L1732|2bnb 
016 7  018478468|2Uk 
016 7  020810895|2Uk 
019    1005103270 
020    9780273794707 
020    0273794701 
029 1  UKMGB|b018478468 
029 1  UKMGB|b020810895 
035    (OCoLC)870340103|z(OCoLC)1005103270 
037    CL0500000382|bSafari Books Online 
040    UMI|beng|epn|cUMI|dCDX|dOCLCQ|dOCLCF|dOCLCQ|dYDX|dNLE
       |dUKMGB|dUAB|dAU@|dUKAHL|dCZL|dOCLCO|dOCLCQ|dINARC|dOCLCO 
049    INap 
082 04 658|b23 
082 04 658|b23 
099    eBook O'Reilly for Public Libraries 
100 1  Sherratt, Sona. 
245 14 The top 50 management dilemmas :|bfast solutions to 
       everyday challenges /|cSona Sherratt and Roger Delves.
       |h[O'Reilly electronic resource] 
246 3  Top fifty management dilemmas 
260    Harlow, UK :|bPearson Education,|c2014. 
300    1 online resource (1 volume) :|billustrations 
336    text|btxt|2rdacontent 
337    computer|bc|2rdamedia 
338    online resource|bcr|2rdacarrier 
500    Includes index. 
505 0  Cover -- Contents -- About the authors -- Introduction -- 
       Part 1: Challenges with individuals -- Low motivation -- 
       Lack of confidence -- Constantly rejects feedback -- Lack 
       of competence -- Unethical behaviour -- Unobserved but 
       reported disrespectful behaviour -- High performers who 
       are high maintenance -- Personal turmoil -- Difficult and 
       delicate conversations -- Delegation and letting go -- 
       Dominant people -- Passionate or stubborn people -- Part 2
       : Challenges with teams -- An under-performing team -- 
       Lack of trust -- Fear of allowing conflict in a team -- A 
       team that avoids accountability -- Preferential treatment 
       -- Silo mentality -- Managing a virtual team -- Meetings 
       that stagnate -- Meetings that derail -- Part 3: 
       Challenges with externals -- Their unrealistic 
       expectations -- Elusive or unresponsive behaviour -- 
       Patronising or arrogant styles -- Constantly changing 
       goalposts -- Company merger or acquisition -- Part 4: 
       Challenges around conflict -- Individuals who avoid 
       conflict -- People who don't show emotion -- Emotional 
       people -- Competitive behaviour -- Passive-aggressive 
       behaviour -- Part 5: Challenges around change -- Covert 
       resistance to change -- Overt resistance to change -- 
       Denial -- People who are too comfortable -- Maintaining 
       the team's high-energy change culture -- Part 6: 
       Challenges around power, politics and influence -- Limited
       access to stakeholders -- Building your personal brand -- 
       Getting a decision -- Organisational politics -- Managing 
       up or across -- Being micro-managed -- Someone who is 
       holding you back -- Part 7: Challenges for yourself -- 
       Receiving difficult feedback -- Situations where you don't
       know the answer -- Dealing with your own mistakes and poor
       decisions -- Feeling under-equipped -- The loneliness of 
       management -- Having your authority or ability questioned 
       -- Asking for a raise or promotion -- Index. 
520    The Top 50 Management Dilemmas provides help on the most 
       common hurdles that managers face. It will help you 
       understand every situation better so you know exactly what
       to do, fast. 
588 0  Print version record. 
590    O'Reilly|bO'Reilly Online Learning: Academic/Public 
       Library Edition 
650  0 Management. 
650  0 Supervision of employees. 
650  0 Decision making. 
650  6 Gestion. 
650  6 Personnel|xSupervision. 
650  6 Prise de décision. 
650  7 management.|2aat 
650  7 decision making.|2aat 
650  7 Decision making|2fast 
650  7 Management|2fast 
650  7 Supervision of employees|2fast 
700 1  Delves, Roger. 
776 08 |iPrint version:|aSherratt, Sona.|tTop 50 management 
       dilemmas.|dHarlow, England : Pearson, 2014|z9780273792840
       |w(DLC)  2013029663|w(OCoLC)854980390 
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
       learning.oreilly.com/library/view/~/9780273792840/?ar
       |zAvailable on O'Reilly for Public Libraries 
938    Internet Archive|bINAR|ntop50managementd0000sher 
938    Askews and Holts Library Services|bASKH|nAH26370027 
938    Coutts Information Services|bCOUT|n26722655 
938    YBP Library Services|bYANK|n14830357 
994    92|bJFN