| Description |
1 online resource (1 volume) : illustrations. |
| Series |
The McGraw-Hill 36-hour course |
|
McGraw-Hill 36-hour course series.
|
| Note |
Includes index. |
| Summary |
"Use your next three-day weekend to develop valuable Lean Six Sigma skills. With the integration of Lean and Six Sigma, businesses have a potent tool in the never-ending drive to deliver top-quality service and products. But you don't need to be a Black Belt to build quality and efficiency into all areas of your operation; you need just The McGraw-Hill 36-Hour Course: Lean Six Sigma." |
| Contents |
A. Introduction -- Building the case for quality -- Developing a corporate strategy for differentiation -- Helping to overcome operational challenges -- Goals and success metrics of lean six sigma -- The importance of lss in nonmanufacturing sectors -- Defining six sigma, lean, and lean six sigma -- Implementation overview -- Lss organization structure -- Pillars of long-term success -- The final state -- 1. Define -- Step 1: define the project ctq or the item or area in need of improvement -- Step 2: outline the business case -- Step 3: develop a high-level process map -- Step 4: define and execute a change management strategy -- Define phase summary -- Define phase checklist -- Questions to ask at the end of the define phase -- Application of lean six sigma case study -- define phase deliverables -- 2. Measure -- Step 5: define the ctq characteristics (project y) -- Step 6: outline performance standard -- Step 7: develop a data collection plan -- Step 8: validate the measurement system -- Measure phase summary -- Measure phase checklist -- Questions to ask at the end of the measure phase -- Application of lean six sigma case study -- measure phase deliverables -- 3. Analyze -- Step 9: baseline the process's current capability -- Step 10: define the performance objective for the process -- Step 11: identify sources of variation -- Analyze phase summary -- Analyze phase checklist -- Questions to ask at the end of the analyze phase -- Application of lean six sigma case study -- analyze phase deliverables -- 4. Improve -- Step 12: identify the vital xs and implementable solutions -- Improve phase summary -- Improve phase checklist -- Questions to ask at the end of the improve phase -- Application of lean six sigma case study -- improve phase deliverables -- 5. Control -- Step 13: validate measurement system analysis on the xs -- Step 14: determine the process capability -- Step 15: implement process control -- Control phase summary -- Control phase checklist -- Questions to ask at the end of the control phase -- Application of lean six sigma case study -- control phase deliverables -- 6. Conclusion -- Project documentation -- Project translation -- Last thoughts -- A. Processarc comprehension test -- B. Processarc comprehension test answer key -- C. About the authors. |
| Subject |
Six sigma (Quality control standard)
|
|
Total quality management.
|
|
Organizational effectiveness.
|
|
Quality control.
|
|
Total Quality Management |
|
Quality Control |
|
Six Sigma. |
|
Qualité totale. |
|
Efficacité organisationnelle. |
|
Qualité -- Contrôle. |
|
quality control. |
|
Organizational effectiveness |
|
Quality control |
|
Six sigma (Quality control standard) |
|
Total quality management |
| Added Author |
Shahbazi, Shahbaz.
|
| Other Form: |
Print version: Shaffie, Sheila. Lean Six Sigma. New York : McGraw-Hill, ©2012 9780071743853 (DLC) 2012000522 (OCoLC)773495316 |
| ISBN |
9780071750851 (electronic bk.) |
|
0071750851 (electronic bk.) |
| Standard No. |
9786613613738 |
|
More Resources