Description |
1 online resource (xx, 336 pages) : illustrations. |
Series |
--For dummies |
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--For dummies.
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Note |
Includes index. |
Contents |
Conflict Resolution at Work FOR Dummies®; Contents at a Glance; Table of Contents; Introduction; Part I: Understanding Conflict in the Workplace; Chapter 1: An Overview of Conflict Resolution at Work; Chapter 2: Understanding What People Bring to Conflict; Chapter 3: Determining How Groups Contribute to Conflict; Chapter 4: Practicing Self-Awareness: Understanding How Managers Foster Conflict; Chapter 5: Knowing When to Address Conflict; Part II: Resolving a Conflict between Two or More of Your Employees; Chapter 6: Developing a Plan and Preparing for a Meeting. |
Summary |
A practical workplace guide to handling conflict effectively. Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Conflict Resolution at Work For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale.: One of the only trade publications that takes the manager's perspective on how to address conflicts, resolve disputes, and restore peace and productivity to t. |
Subject |
Problem employees.
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Psychology, Industrial.
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Mediation and conciliation, Industrial.
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Employés à problèmes. |
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Psychologie du travail. |
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Médiation et conciliation (Droit du travail) |
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Problem employees. |
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Psychology, Industrial. |
|
Mediation and conciliation, Industrial. |
|
Mediation and conciliation, Industrial |
|
Problem employees |
|
Psychology, Industrial |
Other Form: |
Print version: Scott, Vivian. Conflict resolution at work for dummies. Hoboken, N.J. : Wiley ; Chichester : John Wiley [distributor], ©2010 9780470536438 (OCoLC)440116534 |
ISBN |
9780470595749 (electronic bk.) |
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0470595744 (electronic bk.) |
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9780470536438 |
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0470536438 |
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9780470595756 (electronic bk.) |
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0470595752 (electronic bk.) |
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9780470595572 (electronic bk.) |
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0470595574 (electronic bk.) |
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