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Author Salmon, William A., author.

Title The new supervisor's survival manual / William A. Salmon. [O'Reilly electronic resource]

Publication Info. New York : AMACOM, American Management Association, [1999]
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Description 1 online resource
data file
Handbook
Note Includes index.
Contents Introduction: the role of a supervisor -- The challenge of being a supervisor -- Understanding what's expected of you -- Learning written and unwritten rules -- Motivation: getting commitment from others -- Setting goals and priorities -- Communication -- Delegation -- Decision making -- Problem solving -- Coaching and feedback -- Performance appraisal and development -- Conducting effective meetings -- Evaluating and managing your own performance.
Summary Moving up to a supervisory position should be cause for celebration, not exasperation. Yet many first-timers are unprepared for the demands of this new role. They quickly become overwhelmed -- to the detriment of the organization, their co-workers, and themselves. This friendly guide is full of field-tested help for novice supervisors. Brief yet comprehensive, it leads them through the key tasks and responsibilities of the job. Readers will learn to think and act like managers as they develop critical competencies such as: * establishing and maintaining high performance standards * communicating effectively at all levels of the organization * setting clear priorities * delegating and giving feedback to others * analyzing and resolving problems Filled with real-life examples, handy checklists, and tools for self-assessment, The New Supervisor's Survival Manual will enhance the self-confidence and comfort level of every new supervisor.
Subject Supervision of employees -- Handbooks, manuals, etc.
Personnel -- Supervision -- Guides, manuels, etc.
Supervision of employees
Supervisie.
Management.
Genre Electronic books.
Handbook
handbooks.
Handbooks and manuals
Handbooks and manuals.
Guides et manuels.
Other Form: Print version: New supervisor's survival manual. New York : AMACOM, ©1999 0814470270 (DLC) 98008085
ISBN 9780814424278 (ebook)
0814424279
9780814470275
0814470270
Music No. MWT11647812
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