| Playing Time |
01h:07m:38s |
| Note |
6/19/201812:00:00AM |
| Summary |
Learn the fundamental skills needed to get a job as an IT help desk technician. Learn the basics of software installation, networking, and troubleshooting. |
| Cast |
Presenter: Jason Ruediger |
| Summary |
Interested in a job in IT? Get the skills you need to pursue an entry-level position as an IT help desk technician. This course is an ideal starting point for job seekers wishing to venture into the field of technical support or seeking to strengthen their overall technical savvy and skills. It covers the fundamental IT help desk responsibilities, including software installation, networking, and troubleshooting. Learn about removing software from a computer, networking through the command line, joining computers to a domain, and more. Instructors Jason Ruediger and Mariecor Agravante also teach important soft skills, including customer service skills relevant to the help desk professional. |
| System Details |
Latest version of the following browsers: Chrome, Safari, Firefox, or Internet Explorer. Adobe Flash Player Plugin. JavaScript and cookies must be enabled. A broadband Internet connection. |
| Genre |
Instructional films. |
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Educational films. |
| Added Author |
linkedin.com (Firm)
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