LEADER 00000cam  2200325 i 4500 
003    OCoLC 
005    20190909110642.0 
008    190520s2019    enka          001 0 eng   
020    9781840788501 
020    184078850X 
035    (OCoLC)1102319320 
040    AU@|beng|cAU@|erda|dUtOrBLW 
082 04 658|223 
092    658|bROS 
100 1  Rossiter, Tony. 
245 10 Management basics :|bin easy steps /|cTony Rossiter. 
250    Second edition. 
264  1 Warwickshire, U.K. :|bIn Easy Steps,|c[2019] 
300    192 pages :|bcolor illustrations ;|c23 cm. 
336    text|btxt|2rdacontent 
337    unmediated|bn|2rdamedia 
338    volume|bnc|2rdacarrier 
500    Includes index. 
520    Management Basics in easy steps, 2nd edition offers 
       practical tips, information and common-sense advice based 
       on the author's 40 years' hands-on experience of 
       management - now updated to reflect advances in technology
       and changes in the wider working environment. Whether you 
       are an experienced manager or about to take up your first 
       management job, Management Basics in easy steps, 2nd 
       edition will be of real help to you in the workplace. It 
       is a lively, easy-to-read book, full of tips and simple, 
       practical things that have been put into practice in the 
       real world and shown to work where it matters - in the 
       workplace. Tony Rossiter's clear, humorous writing style 
       and comprehensive content make Management Basics in easy 
       steps, 2nd edition a compelling must-read for anyone with 
       a management role. His management tips and advice will 
       show you: How people skills help you put into practice all
       the technical skills needed by a manager How to manage 
       your staff, your colleagues, your customers and even your 
       boss How to organise yourself and make the most effective 
       use of your time How to focus on the vital 20% of your 
       work that accounts for most of the results How to win the 
       respect and trust of your team and make it the best How to
       select the right person to join your team The art of 
       effective delegation How to make effective use of digital 
       tools, online networks and social media How to cope with 
       change and see it not as a threat but as a great 
       opportunity This second edition has been revised to 
       include the changes in management practices since the 
       first edition, which was published in 2011, including: The
       increased importance and use of digital tools, business 
       and performance management software, and social networks 
       (e.g. LinkedIn, Slack, Yammer, Scoro, Twitter, Facebook) 
       Increased focus on diversity and inclusion Implications of
       new data protection legislation Less tolerance of 
       unacceptable workplace behaviour such as bullying and 
       sexual harassment More recognition of the importance of 
       the culture of an organisation A move away from 
       traditional, command-and-control hierarchies towards more 
       flexible working - working from home, better work/life 
       balance, teamwork, collaboration, matrix structures, 
       trusting and empowering those at the coal-face A move away
       from fixed appraisal systems and formal training towards 
       continuous feedback, coaching and personal learning (e-
       learning, distance learning) More refined recruitment (use
       of LinkedIn etc) Comes with useful worksheets - a complete
       guide for easy reference. 
650  0 Management|vMiscellanea. 
650  0 Employees|xTraining of|xEvaluation|vHandbooks, manuals, 
       etc. 
650  0 Organizational learning|xEvaluation|vHandbooks, manuals, 
       etc. 
830  0 In easy steps.