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Author Peterson, Joel, 1947- author.

Title The 10 laws of trust : building the bonds that make a business great / Joel Peterson with David A. Kaplan. [O'Reilly electronic resource]

Publication Info. New York, NY : AMACOM, a division of American Management Association, [2016]
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Description 1 online resource
Note Includes index.
Contents Introduction -- The power of trust -- Law #1: Start with personal integrity -- Law #2: Invest in respect -- Law #3: Empower others -- Law #4: Measure what you want to achieve -- Law #5: Create a common dream -- Law #6: Keep everyone informed -- Law #7: Embrace respectful conflict: -- Law #8: Show humility -- Law #9: Strive for win-win negotiations -- Law #10: Proceed with care -- Restoring trust -- Acknowledgments -- Index.
Bibliography Includes bibliographical references and index.
Summary In The 10 Laws of Trust, JetBlue chairman Joel Peterson explores how a culture of trust gives companies an edge. Consider this: What does it feel like to work for a firm where leaders and colleagues trust one another? Freed from micromanagement and rivalry, every employee contributes his or her best. Risk taking and innovation become the norm. And, as Peterson notes, "When a company has a reputation for fair dealing, its costs drop: Trust cuts the time spent second-guessing and lawyering."
Subject Leadership.
Industrial management -- Moral and ethical aspects.
Trust.
Business ethics.
Leadership
Leadership.
Confiance.
Morale des affaires.
Gestion d'entreprise -- Aspect moral.
Business ethics
Industrial management -- Moral and ethical aspects
Leadership
Trust
Added Title Ten laws of trust
Other Form: Print version: Peterson, Joel Clinton author. 10 laws of trust. New York : American Management Association, 2016 9780814437452 (DLC) 2015050000
ISBN 9780814437469 (electronic book)
081443746X (electronic book)
0814437451
9780814437452
(hardcover alkaline paper)
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