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Author Persse, James R., 1957-

Title Process improvement essentials / James R. Persse. [O'Reilly electronic resource]

Imprint Sebastopol, Calif. : O'Reilly, 2006.
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Description 1 online resource
text file
Series Theory in practice (Sebastopol, Calif.)
Theory in practice (Sebastopol, Calif.)
Contents Process and process improvement -- Introduction -- The case for process -- Establishing your process program -- Sustaining process improvement -- Three major process improvement standards -- ISO 9001:2000 -- The capability maturity model integration (for development) -- Six Sigma -- Considerations for adoption.
Access Use copy Restrictions unspecified star MiAaHDL
Summary Overview: Today, technology has become too much a part of overall corporate success for its effectiveness to be left to chance. The stakes are too high. Fortunately, the idea of 'quality management' is being reinvigorated. In the last decade process programs have become more and more prevalent. And, out of all the available options, three have moved to the top of the chain. These three are: The 9001:2000 Quality Management Standard from the International Standards Organization; The Capability Maturity Model Integration from the Software Engineering Institute; and Six Sigma, a methodology for improvement shaped by companies such as Motorola, Honeywell, and General Electric. These recognized and proven quality programs are rising in popularity as more technology managers are looking for ways to help remove degrees of risk and uncertainty from their business equations, and to introduce methods of predictability that better ensure success. Process Improvement Essentials combines the foundation needed to understand process improvement theory with the best practices to help individuals implement process improvement initiatives in their organization. The three leading programs: ISO 9001:2000, CMMI, and Six Sigma--amidst the buzz and hype--tend to get lumped together under a common label. This book delivers a combined guide to all three programs, compares their applicability, and then sets the foundation for further exploration. It's a one-stop-shop designed to give you a working orientation to what the field is all about.
Reproduction Electronic reproduction. [Place of publication not identified] : HathiTrust Digital Library, 2010. MiAaHDL
System Details Master and use copy. Digital master created according to Benchmark for Faithful Digital Reproductions of Monographs and Serials, Version 1. Digital Library Federation, December 2002. http://purl.oclc.org/DLF/benchrepro0212 MiAaHDL
Processing Action digitized 2010 HathiTrust Digital Library committed to preserve pda MiAaHDL
Subject Computer software -- Quality control.
Capability maturity model (Computer software)
Six sigma (Quality control standard)
ISO 9001 Standard.
Logiciels -- Qualité -- Contrôle.
Modèle de maturité de la capacité (Génie logiciel)
Six Sigma.
Norme ISO 9001.
Computer software -- Quality control.
Capability maturity model (Computer software)
Six sigma (Quality control standard)
ISO 9001 Standard.
Capability maturity model (Computer software)
Computer software -- Quality control
ISO 9001 Standard
Six sigma (Quality control standard)
Other Form: Print version: Persse, James R., 1957- Process improvement essentials. Sebastopol, Calif. : O'Reilly, 2006 (DLC) 2006287299 (OCoLC)76812453
ISBN 9780596515515 (electronic bk.)
0596515510 (electronic bk.)
9780596553845 (electronic bk.)
0596553846 (electronic bk.)
0596102178
9780596102173
Standard No. 9780596102173
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