LEADER 00000ngm a2200373 i 4500 003 CaSfKAN 005 20130802105144.0 006 m o c 007 vz uzazuu 007 cr una---unuuu 008 140717p20142006cau046 o vleng d 028 52 1042516|bKanopy 035 (OCoLC)897765816 040 UtOrBLW|beng|cUtOrBLW|erda 099 Streaming Video Kanopy 245 00 Skills, techniques and strategies for effective negotiations.|h[Kanopy electronic resource] 264 1 [San Francisco, California, USA] :|bKanopy Streaming, |c2014. 300 1 online resource (1 video file, approximately 47 min.) : |bdigital, .flv file, sound 336 two-dimensional moving image|2rdacontent 337 computer|2rdamedia 337 video|2rdamedia 338 online resource|2rdacarrier 500 Title from title frames. 518 Originally produced by Kantola Productions in 2006. 520 Program highlights Nine rules for getting the best deal. How espionage and empathy get you prepared. How to gain credibility and the most common way to lose it. As a former federal mediator, Pat Cleary has been involved with just about every kind of negotiation. In this entertaining presentation, he shares gems of wisdom from his nearly 20 years of hands-on dispute resolution. Pat describes common negotiation mistakes that unnecessarily complicate solutions and can prevent you from getting what you want. He then provides practical, effective methods that you can use to sidestep the pitfalls and stay focused on getting the best deal possible. He explains how to test stakeholder commitment on the issues, what you should always take off the table, and when to recognize that "no" doesn't mean "no," and "final" doesn't mean "final." Pat Cleary is the author of "The Negotiation Handbook" and former Chairman of the National Mediation Board. He is currently Senior Vice President of the National Association of Manufacturers, the largest industrial trade association in the United States, with 14,000 companies and their subsidiaries as members, representing 18 million workers. 538 Mode of access: World Wide Web. 650 0 Negotiation|xStudy and teaching. 650 0 Conflict management|xStudy and teaching. 650 0 Espionage. 650 0 Empathy. 700 1 Pat, Cleary,|espeaker. 710 2 Kanopy (Firm) 856 40 |uhttps://naperville.kanopy.com/node/42517|zAvailable on Kanopy 856 42 |zCover Image|uhttps://www.kanopy.com/node/42517/external- image