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Author Niven, Paul R.

Title Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven.

Edition Second edition.
Publication Info. Hoboken, N.J. : Wiley, [2006]
©2006
Location Call No. Status
 95th Street Adult Nonfiction  658.4013 NIV    AVAILABLE
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Description xvii, 318 pages : illustrations ; 24 cm
Bibliography Includes bibliographical references and index.
Contents Performance measurement and the need for a balanced scorecard -- Getting started -- Mission, values, vision, and strategy -- Strategy maps -- Creating performance measures -- Setting targets and prioritizing initiatives -- Cascading the balanced scorecard to build organizational alignment -- Using the balanced scorecard to strategically allocate resources -- Additional balanced scorecard linkages: compensation and corporate governance -- Reporting balanced scorecard results -- Maintaining the balanced scorecard -- Concluding thoughts on balanced scorecard success.
Subject Organizational effectiveness -- Measurement.
Performance -- Measurement.
ISBN 0471780499
Standard No. 9780471780496
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