| Description |
1 online resource (102 pages) |
|
text file |
|
16.99 |
| Summary |
The Service Desk Handbook - A guide to service desk implementation, management and support provides operational guidance for implementing, managing and supporting service desks in the enterprise. It will help service desk teams in adopting ITIL® to accomplish their tasks while making the necessary adaptations as per their organisation's needs. |
| Subject |
Information technology -- Management -- Handbooks, manuals, etc.
|
|
Management information systems -- Handbooks, manuals, etc.
|
|
Technologie de l'information -- Gestion -- Guides, manuels, etc. |
|
Systèmes d'information de gestion -- Guides, manuels, etc. |
|
Information technology -- Management |
|
Management information systems |
| Genre |
Handbooks and manuals
|
| Added Author |
O'Reilly for Higher Education (Firm), distributor.
|
|
Safari, an O'Reilly Media Company.
|
| ISBN |
9781787782372 |
|
1787782379 |
|
More Resources