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Author Ferris, Randall W., author.

Title Workplace safety : establishing an effective violence prevention program / Randall W. Ferris, Daniel Murphy. [O'Reilly electronic resource]

Publication Info. Waltham, MA : Butterworth-Heinemann, an imprint of Elsevier, [2016]
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Description 1 online resource : illustrations
Note Includes index.
Summary Workplace Safety: Establishing an Effective Violence Prevention Program includes a powerful model on how to overcome organizational rationalization, objection, and denial when confronted with proposing a workplace violence protection program. The book offers real-life cases studies on how violence was successfully avoided using the book's program, and also shows how to recognize and report precursor behaviors that precede violence. In addition, the book demonstrates proven methods for properly, and effectively, responding to violence should it occur, and tactfully managing the aftermath.
Contents Definitions, Statistics, and the Occupational Safety and Health Administration -- The Need for a Violence Prevention Program -- Overcoming Rationalizations, Objections, and Denials -- Types of Violence -- Relationship Violence -- Associate Violence -- External Violence -- Seven Components of a Comprehensive Violence Prevention Plan -- Staff and Management Training -- Associate training plan -- The Situational Assessment and Management Team -- High-Risk Terminations and Building an Enhanced Security Plan -- Managing the Aftermath of Violence.
Bibliography Includes bibliographical references and index.
Language English.
Subject Violence in the workplace.
Violence in the workplace -- Prevention.
Violence en milieu de travail.
Violence in the workplace
Violence in the workplace -- Prevention
Added Author Murphy, Daniel, author.
Other Form: Print version: Ferris, Randall W. Workplace safety : establishing an effective violence prevention program. Amsterdam, [Netherlands] : Elsevier, ©2016 approximately 163 pages 9780128027752
ISBN 9780128027899 (electronic bk.)
0128027894 (electronic bk.)
0128027754
9780128027752
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