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LEADER 00000cam a2200637Ia 4500
001 809537541
003 OCoLC
005 20240129213017.0
006 m o d
007 cr unu||||||||
008 120910s2011 ii a ob 000 0 eng d
020 9788131788905
020 8131788903
020 813173384X
020 9788131733844
029 1 AU@|b000050060821
029 1 DEBBG|bBV040903020
029 1 DEBSZ|b378306693
029 1 DEBSZ|b381391094
029 1 GBVCP|b785442308
035 (OCoLC)809537541
037 CL0500000164|bSafari Books Online
040 UMI|beng|epn|cUMI|dCOO|dOCLCQ|dDEBSZ|dOCLCQ|dOCLCF|dOCLCQ
|dOCLCO|dOCLCQ|dEBLCP|dCEF|dOCLCA|dWYU|dUAB|dOCLCQ|dCZL
|dOCLCO|dOCLCQ|dOCLCO
049 INap
082 04 302.202462
082 04 302.202462|qOCoLC
099 eBook O’Reilly for Public Libraries
100 1 Mishra, Sunita.
245 10 Communication skills for engineers /|cSunita Mishra, C.
Muralikrishna.|h[O'Reilly electronic resource]
250 2nd ed.
260 New Delhi :|bDorling Kindersley (India) :|bPearson,
|c©2011.
300 1 online resource (1 volume) :|billustrations.
336 text|btxt|2rdacontent
337 computer|bc|2rdamedia
338 online resource|bcr|2rdacarrier
490 1 Always Learning
504 Includes bibliographical references.
505 0 Cover -- Contents -- Preface -- Introduction: Information
Technology and Communication -- Information Technology in
India and the Process of Communication -- Communication:
Aspects and Issues -- Vitals of Communication -- The
Function of Language -- Elements of Human Communication --
Creativity in Communication -- Communicating with Concern
and Empathy -- The Johari Window -- Interpersonal
Communication -- Passing Communication -- Factual
Communication -- Thoughts and Ideas -- Feelings -- Peak
Communication -- Body Language -- Persuasive Communication
and Negotiation -- Roles We Take on During Negotiation --
Summary -- Review Questions -- Part I: Grammar Matters --
Chapter 1: Tenses, the Active and the Passive Voice, and
Reported Speech -- Tenses -- The Main and the Auxiliary
Verbs -- The Finite and the Non-Finite Verb -- The Forms
of the Verb -- The Simple Present Form -- The Present
Continuous Form -- Simple Past -- Past Continuous --
Present Perfect -- Present Perfect Continuous -- Past
Perfect -- The Future -- The Passive -- Forms of the
Passive -- Reported Speech -- Reported Speech and "Wh"
Words -- Reported Speech and Commands -- Summary -- Part
II: Communication Matters -- Chapter 2: Non-Verbal
Communication: Body Language -- The Communicating Body --
Studying Body Language -- The Face -- The Hands -- The
Arms -- The Legs -- Sitting Styles -- Distance and
Positioning -- Body Orientation -- Pointing -- Mirror
Imaging -- Role-Play -- Role Descriptions -- Summary --
Review Questions -- Chapter 3: Listening Skills -- The
Lynch Pin of Communication -- Hearing and Listening --
Active Listening -- Kinds of Listening -- Role-Play --
Barriers to Good Listening -- Role-Play -- Role
Descriptions -- Chinese Whisper -- Good Listening --
Summary -- Review Questions -- Chapter 4: Speaking and
Negotiation Skills -- The Art of Speaking -- Speech
Styles.
505 8 Presentation Skills -- Making an Effective Presentation --
The Content of Presentations -- Attention Curve -- Factors
Aiding Effective Presentation -- Use of Visual Aids --
Flip Charts -- Overhead Projector (OHP) -- Power Point
Presentations -- Role-Plays -- Introduction -- Role-Play -
- 1 -- Number of Participants: 4 -- Role Descriptions --
Role-Play -- 2 -- Number of Participants: 5 -- Role
Descriptions -- Role-Play -- 3 -- Number of Participants:
4 -- Role Descriptions -- Role-Play -- 4 -- Number of
Participants: 4 -- Role Descriptions -- Role-Play -- 5 --
Number of Participants: 3 -- Role Descriptions -- Role-
Play -- 6 -- Number of Participants: 5 -- Role
Descriptions -- Role-Play -- 7 -- Number of Participants:
4 -- Role Descriptions -- The Committee Members -- Role-
Play -- 8 -- Role Descriptions -- The Representatives --
The Representatives -- Negotiation Skills -- Speech as
Negotiation -- Negotiation Styles and their Contexts: --
Summary -- Review Questions -- Chapter 5: Reading Skills -
- Eye Movements and Chunking -- Speed Reading -- 1.
Reading Selectively -- 2. Reading Without Subvocalising. -
- The SQ3R Method -- Survey -- Question -- Read -- Recite
-- Review -- Summary -- Review Questions -- Chapter 6:
Writing Skills -- The Basics of Writing -- The Process of
Writing -- Pre-Writing -- Writing -- Post-Writing --
Paragraph -- Sequencing -- Instructional Writing --
Logging Instructions -- Precis Writing -- Look at the
Following Example: -- Précis: -- Abstract Writing --
Difference Between an Abstract and a Summary -- Note-
Taking -- Recession -- Summary -- Review Questions --
Chapter 7: Creativity and Mind-Mapping -- Creativity --
Times when we are Creative -- Thinking Up a New Idea --
Doing Something Spontaneous -- Creativity and Building
Relationships -- Ways in Which You can be Creative --
Creativity Through Visioning -- Creativity Through
Exploring.
505 8 Developing Your Creativity -- Creating the Intuitive Space
-- Factors that Block Creativity -- Mind-Mapping: the
Networking of Ideas -- The Human Brain -- The Brain and
the Gestalt -- Radiant Thinking -- The Role of Images and
Colours in Remembering -- Mind-Mapping and the Learning
Process -- Some Guiding Principles in Making a Mind-Map --
Note-Taking and Mind-Mapping -- Mind-Mapping for Essays --
Mind-Mapping for Examinations -- Mind-Mapping: Some Do's
and Don't's -- Do's -- Don't's -- Summary -- Review
Questions -- Chapter 8: Résumé Writing, Curriculum Vitae
(CV) and Statement of Purpose (SOP) -- Definition of a
Resume -- Functional Résumé -- Chronological Résumé --
Combined Résumé -- Power Words -- Guidelines for Effective
Resume Writing -- Points to be Included -- Points to be
Generally Excluded -- Curriculum Vitae (CV) -- Statement
of Purpose (SOP) -- Considerations about Form and Language
-- Words and Phrases to be Used Discretely and with
Explanation -- Summary -- Review Questions -- Chapter 9:
Team-Talk, Group Discussion and Interviews -- Importance
of Talk in a Team -- Conflict Management -- Communication
in Teams -- Role-Taking in Teams: Task Roles, Building
Roles, Maintenance and Negative Roles -- Task Roles --
Building and Maintenance Roles -- Negative Roles -- Group
Discussions (GD) -- Structuring the GD -- Successful Group
Discusion -- Interviews -- Viewpoint -- Major Purposes of
an Interview -- Significance of the Interview Method --
Techniques of Interviewing -- Series Interview -- Filter
Interview -- Set Interview -- Simulation Interview -- Spot
-Calibre Interview -- Panel/Board/Committee Interview --
Preparing for an Interview -- Time Management --
Appearance -- Body Language -- Communication Skill --
Enthusiasm -- Brevity -- Listen Carefully -- Be Honest --
Adapt Yourself -- Maintain Proportion and Poise.
505 8 Demonstrate Leadership Qualities -- Kinds of Questions
Expected at Interviews -- Leading Questions -- Open-Ended
Questions -- Probing Questions -- Close-Ended Questions --
The Interview Process -- Step 1: Initiation of the
Interview -- Step II: Investigating the Tenor of Behaviour
-- Step III: Assessing the Candidate's Knowledge and
Understanding -- Step IV: Assessment of Interpersonal and
Social Qualities -- Step V: All-in-All Assessment -- Norms
for Assessment of a Candidate -- Summary -- Review
Questions -- Chapter 10: Telephone Skills, Meetings and
Minutes -- Telephonic Communication -- 1. Positive (Do's)
-- 2. Negative (Don'ts) -- On the Phone: a Few Patterns --
Meetings -- Guidelines for Effective Meetings --
Conducting a Meeting -- Participating in a Meeting -- The
Language of Meetings -- Minutes Writing -- Pattern of
Minutes -- Minutes of Routine Board Meetings of Companies
-- Sample 1: Minutes of a Routine Board Meeting -- Sample
2: Minutes of the Meeting of Board of Directors (Meeting
Held before the Annual General Meeting). -- Summary --
Review Questions -- Chapter 11: Business Letters,
Technical Writing, E-Mail Writing -- Business Letters --
Business Letters: General Layout -- 1. Heading -- 3. The
Salutation -- 4. The Body -- 5. Common Endings or
Subscription -- Business Letter: Samples -- 1. A Letter of
Inquiry -- 2. Reply Letter -- 3. Placing an Order --
Characteristics of a Good Business Letter -- Letter: a --
Letter: B -- Business Report Letter -- Look at a Sample
Business Letter Report: -- Forms of Layout -- Layout 1:
Indented Form -- Layout 2: Hanging Indentation Form --
Layout 3: Block Form -- Layout 4: Modified Block Form --
Layout 5: Semi Block Form -- Technical Writing --
Introduction -- Organization and Language -- Technical
Description -- E-Mail Writing -- Basics of E-Mail Messages
-- Benefits of E-Mail.
505 8 Features of Effective E-Mail Messages -- Format of an E-
Mail Message -- Regular E-Mail Practices -- Email Writing
Process -- Summary -- Review Questions -- Chapter 12:
Report Writing, Project and Proposal Writing -- Report
Writing: Theory and Practice -- Structure of a Detailed
Written Report -- Reports of Routine Nature -- Reports
that are Special -- Methods of Reporting -- 1. Report on
Workers' Discontent Presented in the Letter Form -- 2.
Report on Workers' Discontent in the Schematic Form --
Feasibility Report -- The Empirical Research Report --
Introduction -- Data Recorders Accuracy -- Accuracy and
Functioning of Mechanical Data Recorders -- Functioning of
Electronic Data Recorders -- Accuracy of Electronic Data
Recorders -- Test Plan Development -- Reduced Cost by
Defining the Distribution -- Conclusion -- Proposal
Writing -- The Overall Structure -- Summary -- Review
Questions -- Appendix -- Appendix A: Vocabulary Expansion
-- The Importance of Vocabulary -- English Vocabulary --
Recognition and Production Vocabulary -- Content and
Function Words -- Confusibles -- B. Homographs -- C.
Homonyms -- D. Confusing Pairs of Words -- E. Collocation
-- Phrasal Verbs -- Idiomatic Expressions -- Single Word
Substitutes -- Linkers or Thought Connectives -- Appendix
B: Common Errors in English Communication -- Wrong Use of
Prepositions/Preposition Phrases. -- Unnecessary Use of
Prepositions -- Omission of Prepositions -- Use of Wrong
Prepositions -- Use of Wrong Tenses -- Use of Wrong Words
-- Use of Wrong Agreement -- Appendix C: Practice
Exercises -- Appendix D: Model Question Papers -- Model
Question Paper -- 1 -- Model Question Paper -- 2 -- Model
Question Paper -- 3 -- Model Question Paper -- 4 -- Model
Question Paper -- 5 -- Bibliography.
520 The second edition of <i>Communication Skills for
Engineers</i> brings in a sound understanding and insight
into the dynamics of communication in all spheres of life
interpersonal, social and professional. The book hinges on
the premise that effective communication is an outcome of
using the right combination of skills alongside an
appropriate attitude.
588 0 Online resource; title from PDF title page (Safari, viewed
Aug. 28, 2012).
590 O'Reilly|bO'Reilly Online Learning: Academic/Public
Library Edition
650 0 Communication in engineering.
650 0 Business communication.
650 6 Communication en ingénierie.
650 6 Communication dans l'entreprise.
650 7 Business communication|2fast
650 7 Communication in engineering|2fast
700 1 Muralikrishna, C.
776 08 |iPrint version:|aMishra, Sunita.|tCommunication skills
for engineers.|bSecond edition.|dNew Delhi, India :
Pearson, 2011|z9788131733844
830 0 Always learning.
856 40 |uhttps://ezproxy.naperville-lib.org/login?url=https://
learning.oreilly.com/library/view/~/9788131733844/?ar
|zAvailable on O'Reilly for Public Libraries
938 ProQuest Ebook Central|bEBLB|nEBL5125191
994 92|bJFN