Preface: In Praise of Dialogue -- Introduction -- The Art of Dialogue. The full definition of dialogue -- The functions of dialogue -- Expressivity I: content -- Expressivity II: form -- Expressivity III: technique -- Flaws and fixes. Introduction: six dialogue tasks -- Credibility flaws -- Language flaws -- Content flaws -- Conclusion: the paraphrasing trap -- Creating dialogue. Character-specific dialogue -- Introduction to seven case studies -- Mastering the craft.