| Description |
1 online resource |
| Bibliography |
Includes bibliographical references and index. |
| Contents |
Using the Toolkit; About Feedback; When Feedback Works; What Gets in the Way; General Guidelines; Applying the Guidelines; The Importance of Dialogue; ; Tools for Giving Feedback; Learning from Mistakes; A "What Are We Doing" Meeting; Expectations for Exchange; Project Debriefing; How's Our Team Doing?; Management by Wandering Around; Positive Feedback for Teams; Conducting a Performance Review; Acid Bath Feedback; Providing Feedback as a Mentor; Open-Book Management Tools for Receiving Feedback; Preparing to Receive Feedback; Guidelines for Receiving Feedback; Don't Forget SARA (Surprise, Anger, Rationalization, Acceptance); Feedback from Staff; Feedback from Your Boss; Feedback from Peers; Feedback from a Coach; Feedback from Questionnaires. |
| Summary |
Using the ToolkitAbout FeedbackWhen Feedback WorksWhat Gets in the WayGeneral GuidelinesApplying the GuidelinesThe Importance of DialogueTools for Giving FeedbackLearning from MistakesA "What Are We Doing" MeetingExpectations for ExchangeProject DebriefingHow's Our Team Doing?Management by Wandering AroundPositive Feedback for TeamsConducting a Performance Review Acid Bath FeedbackProviding Feedback as a MentorOpen-Book ManagementTools for Receiving FeedbackPreparing to Receive FeedbackGuidelines for Receiving FeedbackDon't Forget SARA (Surprise, Anger, Rationalization, Acceptance)Feedback from StaffFeedback from Your BossFeedback from PeersFeedback from a CoachFeedback from Questionnaires. |
| Subject |
Communication in personnel management.
|
|
Feedback (Psychology)
|
|
Feedback |
|
Communication en direction du personnel. |
|
Rétroaction (Psychologie) |
|
Communication in personnel management |
|
Feedback (Psychology) |
| Added Title |
16 tools for better communication in the workplace |
|
Sixteen tools for better communication in the workplace |
| Other Form: |
Print version: Feedback toolkit : 16 tools for better communication in the workplace. Second edition. Boca Raton, Florida : CRC Press, ©2011 xv, 65 pages 9781439840931 |
| ISBN |
9781439877111 |
|
1439877114 |
|
9781439877036 |
|
1439877033 |
|
9781439877104 |
|
1439877106 |
|
9781439884584 |
|
1439884587 |
|
(pbk. ; alk. paper) |
|
(pbk. ; alk. paper) |
|
More Resources