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Author
Mason-Draffen, Carrie, 1951-
Title
151 quick ideas to deal with difficult people / by Carrie Mason-Draffen. [O'Reilly electronic resource]
Imprint
Franklin Lakes, NJ : Career Press, ©2007.
To Access:
Available on O'Reilly for Public Libraries
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Bookmark link
:
https://library.naperville-lib.org:444/record=b3150001~S1
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Description
1 online resource (187 pages)
Summary
Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.
Subject
Problem employees.
Conflict management.
Personnel management.
Personnel Management
Commerce.
Business & Economics.
Marketing & Sales.
Employés à problèmes.
Gestion des conflits.
Personnel -- Direction.
Problem employees.
Conflict management.
Personnel management.
Conflict management
Personnel management
Problem employees
Added Title
One hundred fifty-one quick ideas to deal with difficult people
One hundred and fifty-one quick ideas to deal with difficult people
Quick ideas to deal with difficult people
Other Form:
Print version: Mason-Draffen, Carrie, 1951- 151 quick ideas to deal with difficult people. Franklin Lakes, NJ : Career Press, ©2007 9781564149381 1564149382 (DLC) 2006100140 (OCoLC)76898064
ISBN
9781435659384 (electronic bk.)
1435659384 (electronic bk.)
9781564149381
1564149382
9781601639189 (electronic bk. ; Adobe Digital Editions)
160163918X (electronic bk. ; Adobe Digital Editions)
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