Title 151 quick ideas to deal with difficult people / by Carrie Mason-Draffen. [O'Reilly electronic resource]

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Description	1 online resource (187 pages)
Summary	Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.
Subject	Problem employees.
	Conflict management.
	Personnel management.
	Personnel Management
	Commerce.
	Business & Economics.
	Marketing & Sales.
	Employés à problèmes.
	Gestion des conflits.
	Personnel -- Direction.
	Problem employees.
	Conflict management.
	Personnel management.
	Conflict management
	Personnel management
	Problem employees
Added Title	One hundred fifty-one quick ideas to deal with difficult people
	One hundred and fifty-one quick ideas to deal with difficult people
	Quick ideas to deal with difficult people
Other Form:	Print version: Mason-Draffen, Carrie, 1951- 151 quick ideas to deal with difficult people. Franklin Lakes, NJ : Career Press, ©2007 9781564149381 1564149382 (DLC) 2006100140 (OCoLC)76898064
ISBN	9781435659384 (electronic bk.)
	1435659384 (electronic bk.)
	9781564149381
	1564149382
	9781601639189 (electronic bk. ; Adobe Digital Editions)
	160163918X (electronic bk. ; Adobe Digital Editions)

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