Naperville Public Library Catalog

LEADER 00000cam  2200325 a 4500 
001    sky251790617 
003    SKY 
005    20141231192408.0 
008    121015s2013    nyu      b    001 0 eng   
010    2012038338 
020    9780312597283 
020    0312597282 
035    (OCoLC)814389680|z(OCoLC)795010221|z(OCoLC)812686253
       |z(OCoLC)824896222 
040    DLC|beng|erda|cDLC|dIG#|dOCLCO|dYDXCP|dBTCTA|dGL4|dUKMGB
       |dBDX|dSKYRV|dUtOrBLW 
082 00 808.5/1|223 
092    808.51|bMAR 
100 1  Marshall, Lisa B. 
245 10 Smart talk :|bthe public speaker's guide to success in 
       every situation /|cLisa B. Marshall. 
250    First edition. 
264  1 New York :|bSt. Martin's Griffin,|c2013. 
300    xvi, 269 pages ;|c21 cm 
336    text|btxt|2rdacontent. 
337    unmediated|bn|2rdamedia. 
338    volume|bnc|2rdacarrier. 
504    Includes bibliographical references (pages [255]-258) and 
       index. 
505 0  Taking the "hell" out of hello : how to introduce yourself
       -- Conversation magic : how to improve your conversation 
       skills -- Cat got your tongue? what to say when -- Giddyup
       your follow-up : how to effectively follow up on your 
       conversations -- From Archie Bunker to Mary Poppins : how 
       to speak with tact and grace -- Fearless feedback : how to
       deliver restorative feedback -- Ouch, that hurts! how to 
       accept criticism -- We have to talk : how to have a 
       difficult conversation -- Tongue Fu : how to deal with 
       difficult people -- Say no more : how to say "no" -- The 
       art (and science) of persuasion : how to influence others 
       -- The art of the deal : how to negotiate -- Say yes to 
       impress : how to use positive language -- Magically 
       delicious : how to unleash your inner charisma. 
520    Offers strategies and plans for developing public speaking
       skills, covering such topics as having and following up on
       conversations, speaking with tact, accepting criticism, 
       influencing others, and negotiating. 
650  0 Public speaking. 
Location Call No. Status
 95th Street Adult Nonfiction  808.51 MAR    AVAILABLE
 Nichols Adult Nonfiction  808.51 MAR    AVAILABLE

 

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