| Description |
1 online resource (301 p.) |
| Note |
Description based upon print version of record. |
| Contents |
Cover -- Title Page -- Copyright and Credits -- Dedication -- Contributors -- Table of Contents -- Preface -- Section 1: Slack Overview -- Chapter 1: Getting Started with Slack -- What is Slack? -- Why communication spells success -- The digital communication tool you need -- Understanding the platform -- The founding story -- The anatomy of a Slack workspace -- Workspaces -- Channels -- Topics and descriptions -- Direct messages -- Calls -- Threads -- Reactions -- Mentions -- Notifications -- Search -- Apps -- File sharing -- Main menu -- Sidebar -- Statuses -- Slack versus other tools -- Slack versus email -- Perfect examples of when to use Slack -- Perfect examples of when to use email -- The pros and cons of utilizing Slack -- The pros of Slack -- The cons of Slack -- Slack versus Microsoft Teams -- Summary -- Chapter 2: Setting Up Your Slack Workspace -- What is a workspace? -- Slack's many features for collaboration -- A Slack workspace as a digital office -- Workspaces and Slack plans -- Downloading Slack applications -- Different options for use -- Downloading your application choice -- Logging in to Slack -- Signing in with your email account -- Signing in with Google -- Signing in with multiple workspaces -- Setting up your profile -- What is a workspace primary owner? -- Creating a Slack workspace -- Creating your profile -- Growing your workspace -- Inviting and tracking team members -- Team member notifications -- Joining a Slack workspace as a new member or guest -- Understanding roles and permissions -- Owner -- Admin -- Members -- Multi-channel and single-channel guests -- Migrating existing workspaces to your organization -- Slack for remote teams -- Summary -- Chapter 3: Slack Features, Tips, and Tricks -- A simple versus powerful Slack application -- The importance of intentional communication. |
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Paid versus free Slack features -- The free option -- The paid options -- Effective communication in Slack -- Stylistic choices for adding urgency or excitement -- Listicles for any occasion -- The power of @ -- Sharing your screen through Slack -- Using reactions for polls -- Referencing a past Slack message -- Types of channels -- Public versus private Slack channels -- External Slack channels -- Joining Slack channels -- Slack channel prioritization -- Slack features that increase productivity -- File features -- Message features -- Search features -- Channel features -- Personal Slack features -- Learning how to maintain a published Slack app -- Muting notifications -- Cleaning up Slack channels -- Using reminders -- Admin and account maintenance -- Most useful Slack shortcuts and customization -- Customizing your workspace -- Notification tricks -- Default Do Not Disturb hours -- Keyword notifications -- Summary -- Chapter 4: Onboarding Your Team to Slack -- Setting up 2FA -- How 2FA works -- Signing up with an authentication app -- Signing up with an SMS message -- Slack etiquette and team knowledge -- Minimal messages are key -- Utilizing the proper channel -- Threads, threads, threads -- Direct messaging for individual conversations -- Keeping conversations brief and succinct -- An emoji is worth 1,000 words -- Respecting the Do Not Disturb sign -- Customizing Slack to suit your team -- Aesthetic -- Creating your own emojis -- Functionality -- Departmentalizing Slack -- Organizing channels -- Improving company culture with Slack -- Why Slack is an optimal cultural tool -- Setting the tone -- Hosting a Slack meeting -- Storage on Slack -- Slack Stats and Analytics -- Analytics dashboard -- Summary -- Chapter 5: Using Slack Externally with Live Chats, Guests, and Partners -- Inviting guests to your workspace. |
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Multi-channel guests versus single-channel guests -- Slack Connect -- Sharing a channel with external organizations -- Integrating workflows with shared channels -- Working with outside partners and freelancers -- Single-member teams -- Sharing Slack etiquette and the team knowledge base -- Setting rules and expectations -- Why not email? -- Slack communication with clients and customers -- Tips for how to manage your clients in Slack -- Interactive live Q& -- A in Slack -- Prep an Ask me Anything session -- Video conferencing -- Utilizing Slack for support teams -- File sharing -- Summary -- Section 2: How to Use Third-Party Applications and Bots -- Chapter 6: Your Workspace Slackbot -- What's Slackbot? -- Getting the most out of Slackbot -- How to get the most out of Slackbot -- Responding to mentions -- Setting personalized reminders and tasks -- Adding automatic responses -- Bringing Slackbot to your threads -- Building FAQs with Slackbot -- Utilizing Slackbot for your clients -- Customizing your Slackbot responses -- Workspace language -- Creating fun interactions -- Summary -- Chapter 7: Integrating Your Favorite Tools -- What is the Slack App Directory? -- Getting apps into your Slack workspace -- The Slack app approval process -- Using apps in Slack -- Using Slack apps to improve your work culture and onboarding process -- Simple Poll -- Donut -- Giphy -- Zoom -- Troops -- The most common Slack apps and integrations -- Google Drive -- Dropbox -- Outlook Calendar -- GitHub -- Twitter -- Summary -- Chapter 8: Automate Your Workflow with Zapier -- What is Zapier? -- Zapier's communication tools -- Choosing the right plan -- How to integrate Slack and Zapier -- Connecting Zapier with Slack -- Utilizing Zapier's tools in Slack -- Triggers -- Actions -- Automating your workflows with Zapier -- Zaps -- How to create a Zap. |
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Using Zapier for teams -- Popular Zaps -- Exploring Push by Zapier -- Setting up Push by Zapier -- Zapier based on your business -- Project management -- Customer support -- Social media -- E-commerce -- Summary -- Chapter 9: Slack API, Webhooks, Block Kit, and Sandboxes -- What is a Slack API? -- Types of APIs -- The RTM API -- What is the Webhook API? -- Setting up and creating incoming Webhooks -- Sending messages using Webhooks -- Interacting with your Webhooks -- How to use Block Kit -- Building blocks -- Block elements -- Button elements -- Checkbox groups -- Date picker elements -- Image element -- Time pickers -- Types of blocks -- Configuring a Slack API sandbox -- Enter sandbox -- Setting up your sandbox -- Installing Simple IdP -- Summary -- Section 3: How to Build Your Own Bots -- Chapter 10: Building Your Own Bot -- Slackbot versus regular bots -- Creating a bot user -- Building your bot user -- Setting up Events API access -- Bringing the bot to your workspace -- Creating an app -- Building and hosting your bot -- Setting up bot tokens -- Finding the right scope(s) -- Authorizing OAuth permissions -- Putting your bot into action -- Scheduled messages -- Slash commands -- Using existing frameworks -- Block Kit -- The Bolt framework -- Testing and pushing your bot live -- Testing -- Updating -- Summary -- Chapter 11: Building Your Own BotBuying, Building, and Outsourcing Your Bot -- Benefits of building your own Slack bot -- Using external and paid frameworks -- Botkit -- Microsoft Bot Framework -- Amazon Lex -- Benefits of buying your own Slack bot -- Brilliant bots for your workspace -- Understanding the cost and time to outsource a bot -- Finding freelancers -- Using Upwork to hire Slack professionals -- Cost for hiring a Slack professional -- Summary -- Chapter 12: Distributing Your App in the Slack App Directory. |
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Preparing your Slack app for submission -- Apps unsuitable for the App Directory -- App submission checklist -- Submitting your Slack app for review -- Maintaining, updating, or discontinuing your published app -- Expectations for your published app -- Updating your published app -- Removing or discontinuing your app from the directory -- Summary -- About PACKT -- Other Books You May Enjoy -- Index. |
| Subject |
Slack (Electronic resource)
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Application software.
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Teams in the workplace -- Data processing.
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Business -- Communication systems.
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Logiciels d'application. |
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Équipes de travail -- Informatique. |
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Affaires -- Systèmes de communication. |
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Application software |
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Business -- Communication systems |
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Teams in the workplace -- Data processing |
| Other Form: |
Print version: Markovich, David Supercharge Your Slack Productivity Birmingham : Packt Publishing, Limited,c2021 |
| ISBN |
180056533X |
|
9781800565333 (electronic bk.) |
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