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Author Long, Charlotte.

Title Job aids for everyone : a step-by-step guide to creating job and task aids / Charlotte Long. [O'Reilly electronic resource]

Imprint Amherst, Mass. : HRD Press, ©2004.
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Description 1 online resource
Note Title from title screen.
Bibliography Includes bibliographical references.
Summary Your new trainers don't know how to properly operate the VCR and monitor ... your employees don't know how to use a preferred conference call vendor ... your middle managers fail to consistently report their employees' overtime. Tired of explaining things over and over? Save time, frustration and money-and improve performance-by creating your own task aids. This self-study guide will show you how to create checklists, lists of steps, forms, worksheets, decision tables, flowcharts-all kinds of task aids to help employees take corrective action and perform their jobs. When you follow the author's advice, you'll be on the way to designing and developing your own appropriate job aids-easily and quickly. Working at your own pace, you'll learn about every step involved in creating an effective task aid and get plenty of practice implementing the steps.
Subject Task analysis.
Employees -- Training of.
Training needs.
Job analysis.
Emplois -- Analyse.
Personnel -- Formation.
Formation professionnelle -- Analyse des besoins.
Job analysis
Employees -- Training of
Task analysis
Training needs
Other Form: Print version: Long, Charlotte. Job aids for everyone. Amherst, MA : HRD Press, ©2004 0874257913 (OCoLC)61252136
ISBN 0874257913
9780874257915
9781599966946 (online)
1599966948
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