| Description |
1 online resource (viii, 324 pages) : illustrations |
| Summary |
'Learning through Knowledge Management' provides an insightful overview of the main issues integrating learning and Knowledge Management. It offers a rich resource of case examples that highlight Knowledge Management in practice. The text explores and defines learning and Knowledge Management concepts, and deals with the elements that play an important part in determining implementation success in the organization. The chapters present a managerially oriented discussion of the following key areas: * The role of processes in managing knowledge * The behavioural side of Knowledge Management * Leadership reflexes for knowledge management success * The key features of Information Technology required for Knowledge Management * The future of Knowledge Management as part of organization management. There are many case studies which include: British Airways BP Amoco Ford Hewlett Packard Xerox Swedish Police IBM The case studies encompass a diverse and broad range of sectors, maturity of practice, problems and approaches to Knowledge Management. Unique in explicitly drawing together the related thinking in the popular areas of Knowledge Management and Organizational Learning, and using this as the focal point Includes original case studies to back up theory Gives a single author overview of what can be a specialist field, making it a good introduction to the behavioural side of the subject. |
| Contents |
Knowledge management and learning for organizations; Process approaches for the management of knowledge and learning; Culture for knowledge sharing and transfer; Leadership role in the management of knowledge structures and culture; Measurement and technology; Learning knowledge management imperatives: present and future: Case studies: British Airways; BP Amoco; Celimi; Chevron; CMG; Ford; Hewlett Packard; Honda; IBM; ICL; Lucent Technologies; Monsanto; Post Office; Pacific Western Airlines (PWA); Quidnunc; Singapore Airlines; Swedish Police; Xerox. |
| Bibliography |
Includes bibliographical references (pages 303-313) and index. |
| Subject |
Knowledge management.
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Knowledge management -- Case studies.
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Knowledge Management |
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Gestion des connaissances. |
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Gestion des connaissances -- Études de cas. |
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Knowledge management |
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Kennismanagement. |
| Genre |
Electronic books.
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Case studies
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| Added Author |
Lim, K. K. (Kwang Kok)
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Loh, Ann Y. E.
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| Other Form: |
Print version: Ahmed, Pervaiz K. Learning through knowledge management. Oxford ; Boston : Butterworth-Heinemann, 2002 0750647108 9780750647106 (DLC) 2001037918 (OCoLC)47255261 |
| ISBN |
9780750647106 |
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0750647108 |
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9780080523132 (electronic bk.) |
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0080523137 (electronic bk.) |
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9781136387999 |
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1136387994 |
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