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Author Lipp, Doug, author.

Title Disney U : how Disney University develops the world's most engaged, loyal, and customer-centric employees / by Doug Lipp. [O'Reilly for electronic resources]

Edition [First edition].
Publication Info. [Place of publication not identified] : McGraw Hill-Ascent Audio, 2014.
QR Code
Description 1 online resource (1 audio file (05 hr., 56 min.))
Playing Time 055600
Description digital rdatr
audio file rdaft
Performer Read by Tim Lundeen.
Summary Leadership lessons from the iconic brand you can use to drive Disney-style success In helping Walt Disney create "The Happiest Place on Earth," Van France and his team started a business revolution in 1955 that eventually became the Disney University-the employee training and development program that powers one of the most famous brands on earth. Disney U examines how Van France's timeless company values and leadership expertise have turned into a training and development dynasty: the Disney U. The book reveals the heart of the Disney Culture and describes the company's values and operational philosophies that support the world-famous Disney brand. Doug Lipp is an internationally acclaimed expert on customer service, leadership, change management and global competitiveness, specializing in the lessons he learned at the Disney U
Subject Disney University.
Disney University
Customer relations -- Management.
Employee motivation.
Employees -- Training of.
Success in business.
Personnel -- Motivation.
Personnel -- Formation.
Succès dans les affaires.
Customer relations -- Management
Employee motivation
Employees -- Training of
Success in business
Genre Downloadable audio books.
Audiobooks
Audiobooks.
Livres audio.
Added Author Lundeen, Tim, narrator.
ISBN 9781639291489 (electronic audio bk.)
1639291482 (electronic audio bk.)
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